IT Project Manager II

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Technical Project Management.
• IT Specific Project Management of systems, hardware, data and/or migration of them.
• Oversee and manage a disciplined project team of technical teams, business unit/groups, contractors, consultants, and vendors.
• Foster high performing team dynamics assisting development and configuration teams to self-organize and self-manage to achieve maximum results.
• Define project scope and prioritization, manage, and participate in procurement of resources.
• Develop and maintain project milestones, schedules, budgets, risks, issues, changes, and overall project health status.
• Manage Contracts and outside consultants and contractors.
• Maintain and ensure complete communication and documentation of projects in the formats and standards defined.
• Adhere to Traditional Waterfall, Agile, and/or blended portfolio and program management processes.
• Remove impediments, dedicated to constant improvement, and assure all dependencies and integration with other teams are properly communicated and coordinated up through the enterprise leveraging change management.
• ACCOUNTABILITY
  - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• Negotiation Skills – ability to seek and resolve conflicts immediately in a dynamic environment with competing priorities.
• COMMUNICATION
  - Conveys thoughts and expresses ideas appropriately and professionally.
• Ability to communicate clearly, accurately, timely, and with all levels including technical teams.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• Leadership Skills – ability to lead, manage, coach, and inspire a team aligned with scope, schedule, and budget.
• Ability to manage project scheduling and resourcing.
• Cost Control – ability to define, manage and critically track to ensure project delivery is within cost constraints and accurate.
• Demonstrated risk, issue, contract, quality, and task management skills.
• Strong critical thinking skills and facilitation, time, and meeting management.
• Project Recovery and Mitigation planning – ability to understand contingency planning and preparation.
• Business Case and Budget Development – ability to understand prioritization, initiation steps, and dependencies.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

This is a mid-level position requiring the ability to work independently while performing moderately complex and diverse duties under deadlines and operating constraints. Must be capable of performing the role of IT Project Manager and/or Scrum Master for smaller, less complex projects. Must have a comprehensive understanding of company operations, systems, functions, technical and business systems implementation, and processes. Requires ability to make and implement routine operational decisions.

Essential Duties:
Manage personnel resources within all internal groups, business, technical, consultants, contractors, and vendors. Develop and maintain technical project budgets; project schedules to include prioritization, sprints, backlog, milestones, traditional Gantt, and…