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IT Support Technical Support

Deskside Support

Job in Anchorage, Anchorage Borough, Alaska, 99507, USA
Listing for: Artech Information System LLC
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job  : 17-64961

Responsibilities
  • The environment is a walk-up service, providing immediate face-to-face interaction with the client.
  • Must have excellent verbal and written skills, be outgoing, and extremely comfortable with personal interaction with clients.
  • Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office
    365) problem tickets, configure and install common applications, and install/remove PCs.
  • Must have experience in a large corporate technical support environment and use of a ticketing system.
  • Must have experience with mobility devices, tablets, mobile phones, etc.
  • Extensive 7-year background check and drug test is required.
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