Telecommunications Analyst

Join to apply for the Telecommunications Analyst role at General Dynamics Information Technology
.

Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

• Analyze, maintain, and modify telecommunications and video systems to meet operational standards.
• Monitor the operations of telecommunications and video systems and services of vendors.
• Conduct studies regarding telecommunication systems usage and recommend changes as appropriate.
• Plan, coordinate and perform all moves and installation of telecommunications equipment.
• Test, adjust, and troubleshoot complex hardware equipment as necessary.
• Maintain records and prepare complex reports relevant to the operation of the telecommunications and video systems.
• Provide end‑user training of telecommunications and video features and functionality.

• Education:
  
  Technical training, certification(s) or degree. A degree in an IT related field is desirable.
• Experience:
  
  3+ years of related experience.
• Technical
  
  Skills:
  
  Telecommunications and video experience with AVAYA and ZOOM platforms. IP‑based telephony, PBX platforms, digital voice platforms.
• Security Clearance:
  Agency specific – Public Trust (must currently possess or be able to obtain).
• Skills & Abilities:
  Communication and problem solving. Availability for after‑hours call‑out support.
• Preferred
  
  Skills:
  
  Voice and video technologies.
• Location:
  
  On customer site – Anchorage, AK (ANC – HDQ).

• 401(k) with company match.
• Comprehensive health and wellness packages.
• Internal mobility team.
• Professional growth opportunities including paid education and certifications.
• Cutting‑edge technology training.
• Paid vacation and holidays.

Schedule:

40 hours per week. Travel: 10‑25%. Telecommuting:
Onsite.

Work location:

USA, AK Anchorage.

The likely salary range for this position is $71,445 – $96,661.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.