Systems Administrator IV

Crowley is a privately held, U.S.

-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Hybrid

This role is a senior-level Applications/Systems Administrator position responsible for leading the administration, optimization, and lifecycle management of enterprise business applications. The position serves as the technical authority and subject matter expert for assigned business‑critical systems, translating complex business needs into scalable technology solutions while ensuring stability, security, compliance, performance, and alignment with IT governance standards. Key responsibilities include Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure.

The role also mentors junior technical staff, supports cross‑functional initiatives across multiple business units, and requires advanced technical proficiency across application administration, and enterprise SaaS environments. Overall, the role combines deep technical expertise, operational ownership, governance, and leadership influence to improve reliability, reduce support costs, and drive modernization across the application portfolio.

• Serve as the senior technical authority for enterprise business applications, providing strategic oversight for application configuration, administration, optimization, enhancement planning, and operational support.
• Architect, implement, and maintain enterprise application solutions that align with business objectives, organizational standards, security requirements, and IT governance frameworks.
• Provide technical leadership on cross‑functional initiatives by translating complex business requirements into scalable, reliable, and supportable technology solutions.
• Lead the installation, integration, upgrade, maintenance, and lifecycle management of assigned applications while ensuring system stability, scalability, and performance.
• Manage Incident, Problem, and Major Incident Management processes, including Root Cause Analysis (RCA) activities for primary applications assigned.
• Oversee application release management, including planning, testing, deployment, change control, and post‑implementation validation to ensure successful delivery with minimal impact to business operations.
• Design, implement, and support proactive monitoring, alerting, and performance management solutions to identify trends, prevent outages, and improve application reliability and availability.
• Enforce application governance, security controls, compliance requirements, operational standards, and best practices while continuously evaluating opportunities for optimization and modernization.
• Lead organizational change management efforts related to application implementations and enhancements, effectively communicating impacts and driving stakeholder adoption across all levels of the organization.
• Develop and maintain comprehensive technical documentation, knowledge articles, operational procedures, and support materials to ensure operational continuity and knowledge transfer.
• Mentor…