Pension Representative

OPTI STAFFING GROUP IS HIRING!

Opening:
Pension Representative

Location:

Anchorage, AK

Schedule:

Monday–Friday, 8:00 AM–5:00 PMPay: $21.00–$23.00/hr (with outstanding benefits!)COMPANY INFO:

We’re partnering with a well-established Alaska-based trust organization that manages health, pension, and welfare benefits for members across the state. This organization is known for its accuracy, integrity, and commitment to providing exceptional service to Alaska’s workforce.

WHAT YOU’LL DO:

As a Pension Representative, you’ll serve as an important point of contact for active plan participants, retirees, and beneficiaries. This is a customer-focused position involving frequent phone, in-person, and written communication regarding pension benefits and retirement options.

You’ll help participants understand their benefits, process retirement-related transactions, maintain accurate records, and ensure sensitive information is handled professionally and confidentially.

Answer phone, in-person, and written inquiries regarding pension and retirement benefits

Explain retirement options, eligibility requirements, and benefit information to participants

Maintain accurate records for active and retired plan participants

Verify reported hours, vesting, reciprocity, forfeitures, and benefit eligibility

Calculate retirement benefits and process monthly retirement income payments

Process retirement savings plan distributions

Prepare benefit correspondence and research underpayments, over payments, and other discrepancies

Assist with death benefits, life insurance, beneficiary coverage, divorce-related benefit calculations, pension attachments, IRS levies, and child support orders

Maintain participant files, check-register files, and agreement records

Assist with regular mailings, special mailings, and returned mail Follow HIPAA privacy policies and all confidentiality requirements

Provide general administrative support and complete additional duties as assigned REQUIREMENTS:

High school diploma or equivalent required

Strong customer service and interpersonal skills

Strong math skills with excellent attention to detail and accuracy

Professional written and verbal communication abilities

Basic computer proficiency

Working knowledge of Microsoft Word, Excel, and Outlook

Experience with AS400 systems or online benefit services is a plus Ability to handle sensitive and confidential information professionally

Ability to manage multiple priorities while remaining organized

Self-motivated, dependable, and punctual

Team-oriented with the ability to work independently when needed BENEFITS:

This organization offers an outstanding benefits package focused on long-term stability and employee well-being, including:100% employer-paid medical, dental, and vision insurance for employees and their dependents

Two pension programs offering immediate and long-term retirement security

Generous paid time off and paid holidays

Employer-paid life and disability insurance

Supportive, team-oriented environment with strong retention and growth opportunities NEXT STEPS:

Just hit the “Apply” button above and you’re halfway home!

Or, send your resume to  or call , and we’ll set up a time to meet!

Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.

Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.

Our recruiters will take the time to get to know you, understand what you’re looking for in a job, and then present job opportunities that are a good fit for your skills and experience.