Community Outreach Specialist

Anchorage Office - Anchorage, AK 99508 Overview Salary Range: $31.99 - $46.39 Hourly Position Type:
Full Time Description and Qualifications

The Community Outreach Specialist is responsible for planning, developing, and executing donation education and community outreach initiatives that engage diverse communities across Alaska, Montana, North Idaho and Washington.

• Subject matter expert on organ, eye, and tissue donation and the transplantation process.
• Plans, builds and executes community outreach and education programs with an emphasis on underrepresented communities in our service area, including members of the Black, Asian, Alaska Native, Native American, and Spanish-speaking communities.
• Develops partnerships in diverse communities to raise donation awareness and improve education about organ and tissue donation and the importance of registration.
• Leads in the development and delivery of informative and engaging presentations for public audiences.
• Executes and maintains donation education created for driver’s education programs designed to improve organ and tissue donation registry rates in local communities.
• Ensures the public has the most up–to–date, accurate, real-time access to information about organ and tissue donation via website and printed collateral.
• Acts as lead for all public inquiry phone calls and emails related to donation questions or registry information.
• In collaboration with Life Center IT team, this role supports the management of the donor registry website content and helps to identify any processing or data irregularities for Montana and Washington.
• Designs and delivers employee orientation presentations to ensure consistent and accurate public messaging about organ and tissue donation.
• Develops and provides registry donor search training to all appropriate LCNW staff.
• Serves on the Donate Life America state team for Montana and Washington.
• Serves on the Idaho Coalition as a Life Center representative.

• Develops and enriches relationships with key partners at the Department of Licensing (DOL) in Washington and Motor Vehicle Department (MVD) in Montana.
• Develops overall public education and communication strategy, in collaboration with DOL & MVD and others as needed, aimed at providing easy access to donation information via DMV communication channels for the public.
• Leads the design and development of all educational materials for Department of Licensing (DOL) and Motor Vehicle Division (MVD) staff on organ, eye, and tissue donation—including print collateral, videos, training tools, and newsletter content—with an emphasis on the significance of asking the legally binding donor registration question during customer transactions.
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• Ensures accurate data collection to inform business strategy for improving donor registry rates in targeted DOL & MVD service areas.

• Leads logistics and coordination for volunteer involvement in outreach efforts, including community events and hospital presentations.
• Leads the development and implementation of a recruitment and onboarding process for volunteers who wish to share their personal connection to donation or transplantation.
• Recruits, trains, and supports volunteers (donor families, recipients, donation champions, etc.) to share their personal donation orEntão transplantation stories through written and verbal formats, such as featured collateral, media interviews, hospital or community presentations, and videos.
• Manages volunteer records and ensures consistent, timely communication and follow‑up to support ongoing engagement.
• Provides ongoing support to community volunteers through accessible web resources, public messaging trainings, and consistent communicationadius holographically?
• Ensures that all print materials and resources are updated and reflect accurate, real‑time data and information.
• In collaboration with Communications and External Affairs, attends, and assists with various events, including Donation Celebrations in Alaska, Montana and Washington;
  Governor’s Gift of Life Award Ceremonies in Alaska, Montana and…