Quality Systems Technical Writer

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Wellness resources

Position Title:

Quality Systems Technical Writer
Department:
Quality Assurance

Reports To:

Director of Quality Assurance
Date Updated:
August 2025
Position(s) Supervised:
None

Blood Bank of Alaska (BBA) is seeking a detail-oriented Quality Systems Technical Writer at our main campus in Anchorage, AK. For this full-time position, you will be a key member of the Quality Assurance team, providing the blood bank with essential support for quality processes and assessments. You should be someone excited by the idea of analyzing non-conformances and providing clear written evaluations of such discrepancies.

Using your excellent communication skills and experience, you will collaborate with subject matter experts at all levels of the company to ensure that reports are complete and accurate. You should also enjoy the challenge of writing and editing procedures that are easy to follow and that consistently produce expected outcomes.

This role has a heavy focus reviewing procedural deviations and performing internal assessments. Excellent analysis, critical thinking, and written communications skills are required. Knowledge of blood banking, pharmaceutical manufacturing, or healthcare is certainly a plus.

This position will be responsible for:

• Writing, revising, editing, and approving Standard Operating Procedures (SOPs)
• Assisting document owners in writing and revising SOPs
• Serving as the initial approver on SOPs and other controlled documents
• Ensuring consistency across departments when policies or procedures change
• Editing all SOPs for stye, consistency, clarity and voice
• Coordinating document control processes

• Perform duties in compliance with all applicable regulatory and accrediting agencies. Ensure OSHA regulations and cGMPs are adhered to.
• Coordinate drafting of new and revision of current SOPs, attachments, and forms.
• Update and maintain document owners, approvers, and copy holders in Quality Management Software (QMS).
• Serve as administrator of QMS database. Troubleshoot user issues and coordinate upgrades with Information Services (IS).
• Assist with implementing additional modules in the QMS.
• Train staff in using the QMS, including copy holder training, document owner training, advanced searches and analysis, etc.
• Assist Quality Assurance department with creating and updating documents, including training checklists, competencies, etc.
• Assist with creation and updating of additional documents used by BBA and drafting of regulatory submissions.
• Follow all pertinent SOPs that relate to this position. Document required information on appropriate records as needed.

Use software to prepare and edit SOPs, attachments, and forms, ensuring:

• Use of proper punctuation, grammar, spelling, and style
• Consistency of abbreviations, format, and terminology
• Clarity of content and incorporation of all required material

• Assist document owners and management who write and revise SOPs.
• Conduct research for creation of and changes to SOPs, utilizing manuals, periodicals, AABB standards, FDA regulations, and relevant sources.
• Coordinate document control process with the Document Control Specialist.
• Maintain positive communication with all departments. Promote a positive work environment in which staff work cooperatively towards objectives.
• Exhibit support of BBA values, mission statement, quality objectives, and customer service standards at all times.
• Perform other duties as assigned and qualified to do.

• Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external…