PSA Service Sales Representative

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a team that supports a wide range of industries across the globe and offers meaningful work projects and learning opportunities, in a culture where your voice and ideas will be heard.

Johnson Controls is seeking a Service Sales Representative to promote and sell planned service agreements for commercial building systems. In this role, you will help customers protect and maintain critical systems while building long-term relationships and contributing to service growth across fire alarm, suppression, sprinkler, security, sound, communication, and inspection solutions.

This position is focused on driving growth within the National Accounts vertical across a multi-market territory including Seattle, Spokane, and Alaska. The successful candidate will identify and develop planned service agreement opportunities within national and multi-site organizations, build relationships with local decision makers, uncover recurring revenue opportunities, and expand Johnson Controls’ presence within key customer portfolios. This role will work closely with local service teams and stakeholders to support customer retention, operational excellence, and revenue growth.

• Promote and sell service agreements for commercial building systems and related services.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Prospect and develop new opportunities within National Account and multi-site customer organizations across the assigned territory.
• Identify and engage facility managers, property managers, operations leaders, and other site-level decision makers.
• Follow up on leads and leverage market intelligence to identify new opportunities within National Account and multi-location customer portfolios.
• Assess customer needs and develop a sales strategy that aligns with their priorities and Johnson Controls offerings.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Identify opportunities for inspections, repairs, deficiency corrections, recurring services, and system upgrades.
• Manage a territory encompassing Seattle, Spokane, and Alaska while maintaining a healthy opportunity pipeline and proposal backlog.
• Maintain complete and accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports and related documentation in a timely and accurate manner.
• Develop strong customer relationships that support long-term retention and service alignment.
• Partner with service teams and account stakeholders to identify opportunities for service expansion, repairs, inspections, and device upgrades.
• Identify opportunities to expand Johnson Controls’ presence within customer portfolios and multi-site organizations.

• Build trusted relationships through proactive prospecting, consistent follow-up, and professional communication.
• Develop an understanding of complex customer organizations and site-level operational needs to uncover recurring service opportunities.
• Develop and execute a territory coverage strategy that balances customer engagement, prospecting activities, and business development across Seattle, Spokane, and Alaska.
• Travel regularly throughout the assigned territory to build customer relationships, conduct site surveys, identify opportunities, and support sales growth initiatives.
• Stay close to the work by conducting building surveys, understanding customer environments, and translating…