Security Director

Security Director

Primary

Location:

Anchorage, AK

Wage: $36.05/HR

Available

Schedule:

Tuesday
- Saturday 10:00AM-6:00PM

Must be available 24/7 to handle call-offs, emergencies, etc.

The Retail Security Director is responsible for overseeing the daily operations of a designed client account, ensuring high-quality security services and operational excellence. This includes managing staffing needs (hiring, training, performance management), maintaining client relationships, ensuring compliance, and meeting financial and service-level goals. The role requires hands‑on leadership, problem-solving, and after‑hours availability for emergencies.

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays honored
  - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Paid Weekly (every Thursday).
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

• Lead the day-to-day security operations at assigned client sites.
• Oversee and support a team of security personnel, including site and shift supervisors.
• Manage scheduling, payroll, training, coaching, and disciplinary actions.
• Ensure consistent delivery of professional security services that protect both people and property.
• Coordinate necessary support services to meet operational and financial objectives.
• Maintain compliance with company and client-specific policies, procedures, and standards.
• Resolve employee grievances and maintain accurate personnel records.
• Ensure timely and effective communication regarding operations, performance, and client concerns.
• Take proactive steps to resolve issues and respond to emergencies when needed.

• Must be at least 18 years of age.
• High school diploma or GED required.
• Bachelor's degree in Criminal Justice, Business Administration, or a related field or equivalent experience in contract security, law enforcement, military, or facilities management.
• Minimum 2 years of experience in business operations, management, or supervisory roles (experience level may vary based on client size/scope).
• Demonstrated experience in hiring, training, and retaining quality personnel.
• Strong interpersonal, communication, and leadership skills.
• Advanced computer / technology skills needed.
• Ability to manage multiple priorities and lead diverse teams in a fast-paced environment.
• Experience with payroll, scheduling, and billing processes preferred.
• Utilize strong conflict resolution and de‑escalation skills to maintain a safe and secure environment on site.
• All candidates must be willing to participate in Securitas' pre‑employment screening process, including drug screen and background investigation.