Network Maintenance Technician – Core RF

$2,500 Hiring Bonus! GCI's Network Maintenance Technician I – Core RF is responsible for maintaining and repairing system wide oversight and quality control of network signal processing. Troubleshoots and repairs problems with transmission levels, and/or equipment failures to included network analysis, headend and outside plant maintenance and integrity, technical leadership of outside plant maintenance, personnel, and all relevant. Responsible for constructing, maintaining, and repairing network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission.

Troubleshoots and repairs problems with transmission levels, signal losses, off-air interference, and equipment failures. The primary customer is “the public” considering purchasing and/or using GCI facilities’ products; other departmental personnel and/or outside agencies, vendors, utilities, etc.

This position could be assigned to any or all areas needed to support Network Repairs:

• Outside Network Maintenance

• Construction

• Facilities

  ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services.

• Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure.

• Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.

• Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole.

• Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools.

• Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.

• Responsible for basic vehicle maintenance, truck stock, and follows the company’s safe driving and other applicable policies. May be required to pass, background check, pre-employment, and random controlled substance screening, and obtain commercial driver’s license within 6 months of employment.

  COMPETENCIES:

• ACCOUNTABILITY
  - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Responsive to financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.

• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.

• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

• COMMUNICATION
  - Conveys thoughts and expresses ideas appropriately and professionally. Articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner commensurate with their level of understanding.

• COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures,…