Protective Services Specialist Anchorage; PCN

Protective Services Specialist 1/2 (Anchorage, Alaska)

The Office of Children's Services, Alaska Department of Family and Community Services, is recruiting a full‑time Protective Services Specialist to support child protection services in the Family Services unit and the Investigations & Assessment unit. This role is open to Alaska residents only.

• Investigate reports of child abuse and/or neglect; collect and analyze evidence.
• Develop and implement intervention plans in partnership with families and community partners.
• Ensure child safety by placing children when necessary and providing in‑home or out‑of‑home services.
• Write and submit court reports; maintain accurate case files.
• Collaborate with Tribal/Community partners, provide regular communication with parents/caregivers, and refer families to additional services.
• Participate in training, training plan completion, and required background screens.

The Office of Children’s Services strives to ensure the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with tribes. Core values are Hope, Integrity, Respect, and Empathy.

• Bachelor’s degree or equivalent experience in social or behavioral sciences, child‑centered services, or related field.
• Minimum of 2–3 years of child protective or related service experience.
• Valid Alaska driver’s license.
• interpersonal, reporting, investigative and problem‑solving skills.
• Ability to work flexible hours, after hours and weekends, and travel within Anchorage region.

• Stress Tolerance – Handles high stress situations calmly.
• Self‑Management – Sets realistic goals, works independently, and shows initiative.
• Decision Making – Makes informed decisions and takes action in uncertain situations.
• Advocacy – Represents client interests in all matters.

Full‑time benefits include health insurance, retirement savings, paid leave, twelve paid holidays, and a supportive, diverse, and inclusive work environment. Field‑based duties may allow for part‑time telework when eligible.

Background and child‑protective history checks will be conducted. Training will be provided. Mileage reimbursement is available for personal vehicle use. Relocation reimbursement may be available.

The State of Alaska complies with Title I of the ADA and is an equal opportunity employer. We encourage qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.