Protective Services Specialist ; PCN

Protective Services Specialist

This individual exempt position is open to Alaskan residents only. Qualified applicants are encouraged to apply.

Provide advanced‑level casework to investigate, mediate, and coordinate protective and statewide supportive services for vulnerable adults, addressing significant behavioral, medical, mental health, and socio‑economic conditions throughout the life span.

Frequent travel within the state of Alaska is required.

• Conduct face‑to‑face visits, review records, and perform safety and risk assessments to determine the safety and well‑being of the vulnerable adult.
• Engage with vulnerable populations to assess decision‑making capacity and provide decision‑making support.
• Investigate allegations of abuse, neglect, or exploitation; collaborate with families and professionals.
• Provide counseling, referrals, and support services while encouraging self‑care.
• Document and report case findings in alignment with departmental policies and legal standards.

• Analytical Thinking / Problem Solving: Uses a logical, systematic, and sequential approach to address problems.
• Customer Service: Anticipates and meets the needs of internal and external customers with high quality.
• Integrity / Honesty: Behaves in an honest, fair, and ethical manner; models high standards of ethics.
• Interpersonal
  
  Skills:
  
  Demonstrates empathy, courtesy, and effective relationships across diverse cultures.
• Oral Communication: Makes clear oral presentations and listens effectively.
• Writing: Communicates accurately in written form with proper grammar and organization.
• Technical Credibility: Applies specialized expertise, policies, and regulations appropriately.
• Valid Alaska driver’s license and ability to travel.

Position located in Anchorage, Alaska. Work hours are flexible within the state’s operating hours.

Requires frequent travel within the State of Alaska by automobile or plane and a valid Alaska driver’s license.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). The State of Alaska is an equal‑opportunity employer.

sandra.jenkins (Phone: )