FAMILY Support Navigator - Anchorage
Listed on 2026-10-15
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Social Work
Mental Health, Community Support Services, Crisis Counselor, Family Advocacy & Support Services
Full details of the job.
Vacancy Name
Vacancy Name FAMILY SUPPORT NAVIGATOR - Anchorage
Vacancy No
Vacancy No VN938
Employment Type
Employment Type
Full Time Non-Exempt
Location
Location Muldoon Safe Harbor
Salary Range
Salary Range 26.52
Salary Period
Salary Period Hourly
Benefits Full time-eligible to participate in the benefit programs on the first day of the month after your 60th day of employment.
JOB SUMMARY:At RurAL CAP, you will be part of a collaborative team, providing Case Management services to a variety of clients. In this role, you will perform intensive case management services for clients in housed at our Safe Harbor-Muldoon facility in Anchorage Alaska. You will creatively engage clients to build rapport and foster independence in basic needs; maintain permanent housing, and recovery using a harm reduction approach.
In addition, you will perform crisis interventions, design and deliver life skills trainings, and facilitate groups.
DUTIES AND RESPONSIBILITIES:
- Protects the confidentiality of all clients, families and staff matters and records consistent with federal Health Insurance Portability and Accountability Act of 1996 (HIPAA), 45 C.F.R. Parts 160 and 164 and federal regulations governing confidentiality of Alcohol and Drug Abuse Patient Records, 42 C.F.R., Part 2, other grant required federal regulations, state laws and agency guidelines.
- Coordinates referrals for clients to available community resources, service providers, and available support systems. Advocates on behalf of clients, closely monitors and follow-up on referrals as needed.
- Uses motivational interviewing and other professional techniques to support clients.
- Maintains accurate and timely documentation.
- Coordinates recurring family-centric events to foster community engagement.
- Provides back up support/coverage to all positions, including outreach services and coverage of the front desk.
- Maintains education and professional expertise through attendance at job related seminars, conferences and workshops.
- Fosters a team approach with staff through regular meetings, collaborative problem solving, and professional development.
- Operate company vehicle to provide clients and families with reliable transit to essential appointments.
- Ability to handle and deescalate intoxicated, aggressive, and hostile clients calmly and proficiently.
- Communicates and establish a good rapport with people of diverse cultures and belief systems.
- Ability to work independently in a residential and community based setting.
- Ability to embrace a harm reduction model and have a basic understanding of addiction and mental health issues.
- Ability to read, comprehend, and follow established policies and procedures.
- Demonstrated ability to work effectively in a team environment.
- Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.
- Agency is a mandated tobacco, drug and alcohol free workplace.
- General office environment, possible shared office space.
- Develops and maintains constructive and cooperative working relationships with others.
- Communicates with others outside the organization, representing the organization to clients, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
- Ability to endure work fluctuation, deadlines, and interruptions.
- While performing the duties of this job, the employee is regularly to grasp, type, see, talk, hear, and lift and carry 50 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.
- Regularly performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
TRAVEL:Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
EDUCATION AND EMPLOYMENT REQUIREMENTS:- Must be at least 21 years of age.
- Bachelor degree in Psychology, Sociology, Human Services, Social Work or…
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