Ramp Service Agent ( Seasonal ) DOE

Ramp Service Agents (RSA) are responsible for marshalling aircraft in the gate, loading, unloading and sorting freight and baggage. RSA’s are also responsible for servicing aircraft lavatories, potable water, push back aircraft from the gate, deicing and other duties as delegated.

The RSA position is a support services position whose work routine is established and follows a set of procedures. It generally functions under close supervisory direction or guidance of the Customer Service Reps, Supervisors, or Ramp Managers.

• Marshall aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft)
  Service aircraft as needed including:
  • lavatory service.
  • water service.
  • cabin cleaning.
  • other services as needed.
  • Aircraft de-icing / anti-icing.
  • Crew shuttle.
• Loading and unloading of aircraft baggage and cargo.
• Perform safe and efficient operations of all ground service equipment.
• Responsible for maintaining safety and security of aircraft.
• Miscellaneous duties as assigned
• Loads, unloads, and sorts customer freight and baggage. Services aircraft lavatories, potable water, push back aircraft from the gate, deicing and other duties as delegated.
• Monitors safety during boarding and deplaning and assist crews in a friendly and courteous manner.
• Ensures safe ground handling procedures and maintenance of ground handling equipment.
• Performs work under general supervision.
• Handles basic issues and problems and refers more complex issues to higher-level staff.

• Be at least 18 years of age.
• Must be willing to work in inclement weather.
• Good communication skills.
• Must be a U.S. citizen or show proof of right to work in the U.S.
• High School graduate or GED.
• Ability to lift 60 pounds comfortably.
• Able to fluently read, write, speak and understand English.
• Ability to work under stressful situations and tight time constraints in a fast-paced environment.
• Self-motivated, team player.
• Required to work nights, weekends, holidays, and varying schedules.
• Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.

• Prior Ramp Service experience.
• De-ice Service experience.
• Forklift Operator.
• Possess a valid Driver’s License preferred.

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively one-to-one and before groups of customers or employees of the organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.
• Deal with problems involving several concrete variables in standardized situations.

Moderate.

• The RSA on occasion may lift or move (with help) up to 200 pounds, and/or more frequently lift or move 60 pounds. RSA’s are regularly required to use hands, talk, hear, bend, climb, stoop, kneel, stand and walk.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.
• RSA’s routinely work outside for a portion and are exposed to all types of weather conditions.
• The noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day. Use of provided hearing protection or acceptable alternative is required.
• Fair Labor Standards Act Status:
  Hourly/Nonexempt.

The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right…