Crew Dispatcher; Alaska Railroad- ARW

*** Please note that for the first six calendar days of this posting, it is only open to ARW represented employees. If, during the initial six days, which ends on October 12, 2026 at 11:59pm , a qualified ARW represented employee(s) applies, it shall be awarded in accordance with Section 52.06 of the ARW Collective Bargaining Agreement (CBA). If there are no successful ARW represented bidders, this posting shall be extended to October 20, 2026, and will be considered open to all other applicants.***

PURPOSE OF POSITION:

Coordinates train crew resources and terminal support to ensure adequate crew coverage for train and engine service at all Railbelt locations.

Coordinates all train crew dispatching activities to ensure adequate personnel are assigned to all train operations. Train crew staff size varies seasonally from approximately 130 to 160 employees. Posts job availability and work assignments, bidding and bumping based on seniority and qualifications, travel support (hotel, airline, ground transportation arrangements), determining crew availability (vacation and sick time, rested status, training), managing the extra board and scheduling rules testing and physicals.

Responds to inquiries from employees regarding assignments and potential for assignments. Uses automated DB Launcher Crew Dispatch system, manual lists and reports, and wall display to track pertinent information regarding crews. Responsible for maintaining and entering current information such as start times, tie up and deadhead times, project codes, pay rates and leave status into automated systems.

May perform Timekeeper/Transportation duties as assigned per that position description.

Contributes to team by accomplishing related tasks as needed.

Knowledge of payroll procedures and timekeeping functions is required. Must have a thorough knowledge of the UTU union agreement, and UTU contract bidding and bumping system to include seniority rosters. Must have knowledge of organizational functions, and thorough and comprehensive knowledge of the Transportation Department. Requires computer literacy in operating a personal computer using word processing, spreadsheet, and database management systems such as Word and Excel.

Ability to perform basic math computations and skill in operating a 10-key machine. Must be able to work and make critical decisions independently. Must have excellent communication and interpersonal skills to deal tactfully and courteously with employees. Must be able to drive a motor vehicle and have a valid driver’s license.

Works under the general supervision of the Manager, Crew Resources. Works independently with a minimum of supervision in performance of a full range of work assignments varying from routine to complex, depending on the daily operations of the ARRC. Completes work is reviewed from the standpoint of expected results and/or complaints and feedback from customers.

Guidelines are established by DOT, FRA, ARRC policies and procedures, 49 CFR, Emergency Response Guidebook, ARRC general orders, timetables and operating circulars, RMI system manual;
Union Agreements, and software operating manuals. Some crew dispatch guidelines have gaps or are incomplete, and must use considerable judgment and experience in interpreting and applying procedures. Significant deviations are referred to the supervisor.

While some procedures are defined, there are numerous alternative applications dependent on varying circumstances and situations. In areas where procedures are not defined, must use experience to determine most appropriate approach to deal with situations. Must be able to…