Claims Technician

At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family‑owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state‑of‑the‑art sawmills and other facilities, including manufacturing, custom wood‑framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations.

We train and promote from within and offer excellent low‑cost health benefits, a retirement plan with employer‑paid contributions, paid vacation and 10 holidays.

The position of Claims Technician supports the Workers’ Compensation department located in Anderson, California
. This role assists in the administration of workers’ compensation claims across multiple states.

• Provide administrative support for our Workers’ Compensation Adjusters.
• Communicate with injured workers and service providers to facilitate claims administration.
• Provide injured workers with information about the workers’ compensation process.
• Handle multiple priorities simultaneously and effectively prioritize tasks to meet deadlines.
• Prepare and submit various requests/responses, with supporting documentation, to the proper agency or vendor.
• Provide authorization for requested medical treatment or other services, when appropriate.
• Schedule appointments and communicate information to appropriate parties.
• Obtain medical or other records and route appropriately.
• Process payment of medical bills and invoices, meeting all statutory timeliness requirements.
• Sort incoming mail and documents, scan into the document management system, evaluate and index documents to the appropriate claim file with pertinent notations.

• 1 year of recent, progressive office administration experience.
• Knowledge of workers’ compensation terminology preferred.
• Demonstrated ability to work independently and in a team environment.
• Communicate effectively, verbally and in writing, with internal and external parties.

• Excellent low‑cost health benefits.
• Retirement plan with employer‑paid contributions.
• Paid vacation and 10 holidays.
• Full Health Benefits Plan (including medical, dental, and vision) with low‑cost premiums.
• 401(k) with Company Match and additional Retirement Contributions.
• Company‑paid Life Insurance.

If you are qualified and would like to join our team, please send a cover letter referencing this position and a resume to:

Sierra Pacific Industries
Human Resources
PO Box 496011
Redding, CA 96049

or apply online at spi.careers

Sierra Pacific Industries is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.

Sierra Pacific Industries is a fourth‑generation family‑owned company based in Northern California that started in 1949 and has grown to be one of the largest lumber and millwork producers in the U.S., employing around 6,500 crew members. We own and sustainably manage more than 2.4 million acres of timberland in California, Oregon, and Washington, and we convert nearly 100 % of every piece of wood to products or electricity through our biomass‑fueled power plants.

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Finance and Sales
Industries:
Wood Product Manufacturing