Support Staff Technician

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Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in underserved communities can get quality treatment. You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the lives of others.

You are the dynamic, passionate Support Staff Technician we are looking for. Your expertise and professionalism are needed at our Adult SMI office in Anderson, IN to provide support and administrative services.

• Communication (verbal and written) and consultation with all center staff, clients and the general public. Maintaining a professional, customer‑focused environment.
• Answering incoming telephone calls, scheduling/rescheduling appointments for primary care and behavioral providers, taking messages and/or routing to appropriate extension.
• Collecting patient co‑pays and payments at registration and performing general cashier duties.
• Retrieving medical records from outside providers and creating medical record chart for new patients. Maintaining a working knowledge of release of information procedures per Meridian policies and procedures.

• High School diploma or equivalent required.
• Two years secretarial/office experience preferred.
• Previous experience in a medical setting strongly preferred.
• Computer proficiency and ability to type and/or use computer to complete data entry and telephone duties.
• Strong communication skills (both verbal and written).
• Ability to organize, prioritize, and manage multiple tasks.
• Strong interpersonal skills and ability to maintain confidentiality.

• Unique Mission – Innovative leader in integrated care and whole person health.
• Generous PTO and Paid Holidays.
• Opportunities for advancement.
• Comprehensive Benefit Package.
• 401(k) with Company match.
• Professional development funds for licensure and continuing education.
• Personal Wellness and Financial Wellness Programs.
• Merit‑based pay.

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and COVID vaccination to further protect our staff and the patients we serve. We also adhere to COVID‑related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E‑Verify.