BDC Manager

BDC Manager page is loaded## BDC Manager locations:
Fred Anderson Toyota of Cape Coraltime type:
Full time posted on:
Posted Yesterday job requisition :
R1859
** Fred Anderson Toyota of Cape Coral, Florida
** is looking for an Internet/BDC manager to join our team! A successful individual would have a proven track record for providing outstanding customer service and sales.

The BDC Manager would enjoy working with others, are natural leaders, and have excellent communication and interpersonal skills. This individual would have prior automotive sales experience and experience with the E-leads CRM system.
* If that sounds like you, we encourage you to apply today!
** A group that supports a culture of caring and performance
* This family-owned company has been servicing the community for 60-plus years and puts its employees first
*** Keep reading for more info!
****
* What we offer:

*** A culture of caring, belonging, and respect for everyone
* Managers that people want to work with
* Career growth and advancement
* Leadership development, innovative training and learning systems
* Competitive compensation plans
* 401k retirement plans with company match
* Comprehensive health benefits packages, including telehealth and behavioral health services
* Industry-leading maternity and paternity leave
* Paid employee referral program
* Recognition and bonus programs
* Paid time off, bereavement, and vacation benefits
* Employee discounts on parts, service, vehicle purchases, and local entertainment
*
* Job Duties:

*** Oversee and manage daily BDC department operations
* Provide exceptional customer service daily
* Manage and follow up on leads and inquiries from prospective customers to secure a sale
* Lead, train, manage, and motivate a team of reps while providing guidance, feedback, and coaching to ensure growth and performance within the department
* Adhere to sales procedures from start to finish within customer interactions
* Desking internet deals for new and used vehicles
* Addresses customer concerns with a strong focus on customer service
* Maintain a positive attitude
* Track metrics within the department
* Ensure compliance with industry regulations and company policies
** Qualifications include but are not limited to:
*** Prior automotive sales experience (required)
* Organizational and time management skills
* Ability to build rapport with others
* Excellent communication skills via phone and in person
* Strong listening skills
* Great attitude with high energy personality
* E-leads CRM system experience (required)
* Valid Driver’s license and acceptable motor vehicle report
* High school diploma or equivalent*#Advacementfromwithin #career goals
*** Why Automotive:
**** Career growth:
** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
** Stability:
** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
** Technology:
** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

The Anderson Automotive Group is a family owned and operated business with over sixty five years of history.  Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast.  Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy.  We take pride in operating at a high level.  Our focus stretches beyond the car industry.  

We strive to be a progressive, world class retailer and service provider.##
** Promise, Values, The "Four Gears"
** Our Promise  To create value, earn trust and provide a remarkable experience for our customers and associates

Our Values  Trust  Continuous Improvement  Respect for all people  Prepare to winThe Four Gears   1. Be a leader
* Leadership begins with yourself
* Take initiative and ownership
* Set a good example with high standards
2. Deliver the best experience
* Our product is the experience we provide
* The experience goes far beyond a car or a repair
* Every customer, every time, no exceptions
3. Master the basics
* Strive to excel at the most essential functions of your role
* Consistent high performance relies on being exceptional with the basics
* Measure and improve
4. Celebrate wins
* Be positive
* Have fun
* Acknowledge success### Tell us about yourself

Anderson Automotive Group is always looking for great talent. Please leave your contact information and resume so that we can reach out to you if we have a role that fits your skills and experience.
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