Warehouse Supervisor

The Floor Supervisor leads a team of lift truck operators (LTOs), auditors, and customer service representatives (CSRs). The Floor Supervisor plays a critical role in ensuring the safe, efficient, and effective functioning of the regional distribution center (RDC), meeting customer requirements, and maintaining a high standard of operational excellence.

• Execute the daily operational plan in accordance with the site leadership team’s guidance and direction.
• Schedule, assign, and perform various warehousing duties including loading and unloading trucks, put-away and picking, maintaining warehouse organization and cleanliness.
• Lead, motivate, and direct the lift truck operators and auditors to deliver best‑in‑class customer service through operational excellence.
• Provide coaching and leadership to all lift truck operators and auditors, and ensures the company’s culture, values, and processes are upheld.
• Foster a team environment that motivates, inspires, educates, and empowers our team members to reach their full potential.
• Effectively leading through clear, direct, and respectful communication.
• Support and drive inventory management program and audit station using warehouse management system (SAP).
• Identify, report, and fix damaged inventory and shortages throughout the day.
• Interface and communicate with customers, employees, and leadership team within Southshore Companies.
• Drive continuous improvement though lean thinking and a 5S mentality.
• Successfully operates a power industrial forklift by moving levers, pressing pedals, and controlling lifting apparatus.
• Perform daily forklift inspections and follow forklift operating guidelines.
• Assist site leadership team to train forklift operators to perform his/her assigned work to the highest standards of excellence.
• Adhere to all safety guidelines and protocols while operating forklift trucks.
• Replaces forklift propane tank and/or charge batteries, as needed.
• Report any equipment malfunctions and participate in regular safety training.
• Drive a culture centered around safety as a number one priority by ensuring a clean and organized working environment.
• Performs all duties in accordance with Southshore Companies safety manual.
• Regular (punctual and dependable) attendance is an essential function of this job.
• Other duties as assigned.

• High School Diploma or GED required.
• 3 plus years of warehouse supervision experience required; additional education may be substituted for years of work experience.

• Leadership & management skills: ability to lead, assign work, and motivate LTOs to deliver exceptional performance.
• Ability to read, write, count, and perform basic math skills of addition, subtraction, multiplication, and division.
• Requires initiative and ability to work independently and in a team setting.
• Knowledge of safety regulations and guidelines for material handling equipment.
• Ability to talk, listen, understand, and follow directions.
• Good written and verbal communication skills.
• Bilingual is a highly preferred skill for this position.
• Knowledge and experience using a forklift SAP inventory scanning system.
• Comfortable with Microsoft Office (Word, Excel, Outlook, PowerPoint) products.
• Computer skills are preferred.
• Ability to set priorities and flexibly to reset priorities in a changing environment.
• Ability to work in a fast‑paced environment and meet productivity targets.
• Ability to pay attention to details and accuracy in inventory control.
• Good organizational skills.
• Mechanical aptitude skills are required.
• Ability to meet deadlines.
• Ability to work Monday – Friday plus overtime including some Saturdays as needed by the business (especially during peak season – January through April).

• Frequently required to lift and/or move up to 10 pounds.
• Occasionally required to lift and/or move up to 60 pounds.
• Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
• Manual dexterity is required for operating machinery.
• Frequently required to bend, twist, turn, kneel, and/or squat.
• Frequently required to stand and/or…