IT Project Manager

This position accomplishes project objectives by evaluating requirements and outcomes needed from the project as well as planning, executing, monitoring/controlling and closing project activities.  In addition, the position will ensure change is introduced efficiently and effectively in the organization by leading, directing, coordinating and providing visibility into the organization’s change management efforts. The role creates change management strategies and develops change work streams that maximize employees’ change readiness and adoption.

Employs structured project management methodologies (e.g. PMI) to deliver successful business outcomes through expertly managed projects at the IT or enterprise level.

Develops detailed project plans, deliverables, milestones, goals and inter/intra project dependency maps that ensure all required project work is executed completely, correctly and timely.

Works with project sponsors and stakeholders to define the appropriate resource requirements in terms of skills, knowledge, availability and capacity to successfully conduct project work.  Ensures that any gap is identified and addressed at the proper time within the project timeline to maximize project efficiency and efficacy.

Assembles and coordinates project team members and assignments across individuals maintaining balanced workloads.

Creates comprehensive communications plans that identify the level, type, format and style of communications for the project team, stakeholders, and sponsors. Utilizes standard tools (e.g. RACI) to define roles and responsibilities at all times within the project lifecycle.

Prepares requests for proposals (RFPs) for external services and conducts all necessary meetings to facilitate selection. Monitors contracts and maintains regular communication with service providers.

Develops proper risk management strategies that focus on risk identification and proactive response/mitigation.  Ensures that issue management is comprehensive, visible and timely to minimize impact to the project.  Educates team members in risk/issue management and ensure that the discipline is built into the DNA of the project team and its operations.

Develops, maintains and communicates detailed project financial budgets and forecast status.  Ensure project financials are managed proactively and provides visibility at required levels of the organization.  Works closely with Sourcing and Vendor Management to ensure supplier engagements meet the project requirements and benefit the organization.

Complies with all policies and procedures and ensure the project teams are educated and follow them.

Works with IT Leadership to continuously improve project and change management processes, tools, knowledge and capability across the organization.

Employs a structured change management methodology (e.g. ADKAR) to facilitate change and promote commitment to adapt to the change. Knows how to tailor this methodology to be culturally appropriate for the enterprise.

Prepares for change by assessing the magnitude of change and the organization’s change readiness. Identifies pitfalls and potential points of challenge or change aversion. Develops counter strategies to mitigate or minimize potential issues. Assesses impact to stakeholders affected by the change and regularly reviews the community for potential change fatigue.

Tailors change management plans (training and orientation) to accommodate the needs of the different stakeholder groups impacted.

Works with HR and other stakeholders to create a communications strategy and plan to ensure all employees are fully aware of impending changes.  Creates mechanisms to de-emphasize old behaviors and encourage new desired ones.

Identifies, educates and provides leadership…