Specialist, Business, Change Management

At Aster Group, we believe change succeeds when it’s inclusive, collaborative, and focused on real needs. We’re looking for a Change Specialist to help deliver change that improves experiences for colleagues and customers. This is your chance to play a key role in shaping how change is adopted across the organisation. You’ll work closely with project teams, stakeholders, and the People team to embed best practice and ensure every initiative supports our values and strategic priorities.

Your work will help colleagues and customers feel supported and ready for change.

• Support project delivery, applying structured change management approaches.
• Champion collaboration, working with teams to improve processes and ways of working.
• Enable adoption, through training, planning, and user‑focused support.
• Use insight to guide decisions, conducting impact and readiness assessments.
• Act as a connector, bridging project teams, IT, and operations for smooth delivery.

This role is a hybrid role which means you’ll be able to base yourself from home if you wish. Travel will be required to meet with stakeholders and customers, attend meetings and work with the team so being happy to travel within our operating region is important. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

The Portfolio Management Office is a newly formed strategic function designed to evolve our Group‑wide approach to change delivery. It provides a holistic view of all change activity, ensuring initiatives are prioritised, sequenced, and resourced in line with organisational capacity. Working closely with stakeholders across the organisation, the PMO aligns plans with corporate strategy and strategic priorities, supports effective decision‑making, and ensures value for money.

By embedding consistent frameworks, standards, and governance, the PMO enables high‑quality delivery across the change portfolio and drives continuous improvement. This function is central to achieving our long‑term goals, ensuring every change initiative contributes to organisational success and delivers measurable benefits for our colleagues and customers.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better.

• Flexible working – where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs.
• Focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan.
• Investing in careers and development through our leader and colleague development frameworks.
• Defined Contribution Pension and attached life assurance.
• Volunteering hours available to all colleagues to enable them to give back.
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more.
• Enhanced leave.
• Personalised recognition initiatives for colleagues who go above and beyond.

• Experience supporting change or transformation projects in a fast‑paced environment.
• Understanding of change management principles and tools.
• Strong communication and relationship‑building skills.
• Good analytical and problem‑solving abilities.
• Ability to manage multiple priorities and adapt to evolving needs.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.