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Andover Library - branch volunteer

Job in Andover, Hampshire County, SP10, England, UK
Listing for: Unity Online
Full Time position
Listed on 2025-12-21
Job specializations:
  • Education / Teaching
    Library
  • Administrative/Clerical
    Library
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below

A branch volunteer helps customers to get the most out of their local library and makes a positive difference in people’s lives

This customer-facing role plays an important part in supporting access to Hampshire’s Library Services and is a great way of giving something back to your local community. As a Library volunteer you will become a valued member of the team, helping customers to get the most out of their local library and making a positive difference in people’s lives.

As a Library volunteer you will be involved in a wide variety of tasks and activities which may include:

Helping customers by

  • Welcoming and interacting with the public to ensure all visitors have the best possible service
  • Assisting customers to collect reserved items, access the online catalogue, and use the self issue and return facilities, referring complex queries to staff
  • Assisting customers to log on to the public IT terminals and access the programs available, referring complex needs to staff
  • Passing customer enquiries that require access to staff systems such as Spydus and the PN booking system to library staff to resolve

Supporting library staff by

  • Assisting with the packing and un-packing of deliveries, shelving returned items, and keeping the library tidy and in good order
  • Maintaining displays of leaflets and notices supplied by staff so they are kept tidy and up-to-date
  • Working within Hampshire County Council’s health and safety guidelines and supporting the implementation of evacuation

Contributing to Library events and activities by

  • Assisting with events and promotions such as story or rhymetime sessions or learning in libraries
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