Senior Identity Management Engineer

About this job opportunity

Our Vision To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission Empowering global work forces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People Our fundamental beliefs at Cloud Pay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

This role balances high-level architectural vision with deep, hands-on technical execution. This is a critical role responsible for the end-to-end implementation of our Identity modernisation roadmap. The role will be expected to design the "big box" strategy and personally execute the configuration, integration, and deployment of our Identity fabric.

The role will lead our transition to a Zero Trust architecture by building and scaling the infrastructure that integrates IGA, PAM, and PIM with our Ping Identity ecosystem. This role is for a technical leader who delivers results through direct engineering contribution and technical mentorship .

Main responsibilities:

Hands-On Engineering & Implementation Deployment & Configuration:
Lead the installation, fine-tuning, and maintenance of the Ping Identity suite, including Ping Federate, Ping Directory, and Ping Access.

Fabric Integration:
Personally develop the technical connectors and workflows between authentication layers and our IGA and PAM/PIM platforms.

Infrastructure as Code:
Build and manage identity infrastructure using Terraform or Ansible, ensuring all configurations are automated and version-controlled.

CIAM Build:
Engineer scalable customer identity journeys that resolve complex federated access requirements while maintaining a seamless user experience.

Technical Leadership & Mentorship Standard Setting:
Define the technical standards for the identity team by producing high-quality code, rigorous documentation, and robust architectural patterns.

Advanced Troubleshooting :
Act as the primary escalation point for the most complex technical failures, performing deep-dive analysis of protocol exchanges (SAML, OIDC, OAuth2).Mentorship:
Provide structured technical guidance to junior and mid-level engineers, upskilling the team through peer reviews and collaborative problem-solving.

Stakeholder engagement :
Excellent collaboration and communication skills. Ability to influence stakeholders across multiple teams and levels.

Experience needed for this role:

Experience:

Solid hands-on engineering experience in IAMPingIdentity Mastery:
Extensive hands-on experience deploying and managing Ping Federate (SAML/OAuth/OIDC configurations), Ping Directory, and Ping Access (WAM/API security).Identity Modernisation: A proven track record of executing the migration of legacy identity systems to modern, claims-based architectures.

Tooling & Governance:
Direct experience configuring and integrating IGA tools (e.g. SailPoint, Saviynt) and PAM/PIM solutions to enforce the principle of least privilege.

Protocol Expertise:
Expert-level capability in debugging and configuring SAML , OIDC , OAuth2 , and SCIM workflows.

Core IAM Concepts:
Strong understanding of RBAC, ABAC, Zero Trust architecture, and Directory Services (LDAP, Active Directory, Azure AD/Entra ).PAM/PIM Knowledge:
Proven experience implementing or managing PAM solutions (e.g., vaulting, session recording, password rotation) and PIM principles (role elevation, time-bound access).Dev Ops & Automation :
Proficiency in scripting (Python, Power Shell, Bash) and Infrastructure as Code (Terraform, Ansible) to automate IAM deployments.

Troubleshooting:
Ability to analyze HTTP headers, trace logs (Fiddler, Wireshark), and identity telemetry to resolve complex authentication flow issues

Core Competencies Builder Mindset: A strong preference…