Integration Specialist

About this job opportunity

Our Vision To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission Empowering global work forces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People Our fundamental beliefs at Cloud Pay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

If you are eager to learn about integrations, enjoy working with different stakeholders and help customers this role is for you! Join a diverse and collaborative team in which you can be yourself while you take your career to the next level.

As new to Cloud Pay as Integration Specialist you’ll be learning about Cloud Pay integration processes and platforms to enable future support of Client and Cloud Pay teams helping to deliver new client integration functionality.

Main responsibilities

Manage Integration Kick-Off calls with clients to help them to understand Cloud Pay’s integration technologies, configuration, testing processes, and go-live standard and certified approaches

Deliver successful integration projects - being able to manage future client integration calls feeding back on planned progress and status.

To provide analysis, advice, and support to clients, test team, and project managers of Cloud Pay’s architectures, integration processes, and test results during the implementation of new integrations for customer payroll entities using the built connectors at Cloud Pay, such as Workday, Success Factors or Oracle and/or XML connectors.

Drive coordination of Cloudpay Now implementation deliverables (Integration, Reports, Payslips) based on customer requirements scope to enable go-live/rollout as per the project plan ensuring provision of quality data into the system.

Assisting with detailed analysis and advice of integration test results provided by testing team members during Cloudpay’s defined Scenario and Parallel testing process prior to Client Entity sign-off and go-live decisions.

Manage client go-live approvals with smooth controlled transition to production platforms and supporting a hypercare period so clients can operate their operational interfaces on a scheduled basis

Act as expert second-level support for the operational team managing live interfaces.

Help steer and test the development of new Cloud Pay products and systems supporting the integration development to ensure their operational effectiveness in collaboration with quality and deployment teams.

Experience needed for this role Integration or Implementation Project experience owning the delivery of HR & Payroll integrations

Client-facing experience handling queries and questions from customers, managing their expectations, and contributing to successfully delivering integration projects

Excellent time management, administration skills, attention to detail, and proactiveness are a must Relevant

Experience with various HR/Payroll Integration systems at the user or project level.

Good understanding of Microsoft Excel. Project management tools knowledge like  is desirable.

Responsible for prioritizing clients’ integration needs and delivering them as per the project plan.

Strong organizational and multi-tasking skills to meet deadlines.

Desirable:

Knowledge of Success Factors, Workday, Oracle or similar HCM systems along with an understanding of XML data files.

Payroll or HCM Knowledge About you and Our core values

Taking ownership, working with integrity and respect

Being a team player is key to our culture

Solution and customer focused

Great initiative with the goal for excellence in achieving results

Dedicated to developing and always looking for continuous improvements

Be creative, be committed, be engaged and enjoy what you doWe are hiring in UK or Spain with local competitive packages and benefits to apply.

Cloud Pay is committed to being an equal opportunities employer.#LI-LN1

The Cloud Pay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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