Culinary Manager

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in food service, retail, in-store bakery, deli, and prepared foods, among others.

Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

The product expert for our ingredients (bakery, dairy-alts, pizza bases amongst others), this role sits within the Commercial Team, with a close link to R&D, and works collaboratively with our customers building meal and menu items. Main responsibilities include supporting development of customer briefs, go-to-market plans for new product platforms, joint menu creation with customer chefs and enhancing relationships with focus accounts to enable long-term key partnerships.

Working collaboratively with internal stakeholders and key customers within the Food service channels to deliver projects on time to the highest possible standards. This role will be dedicated to supporting the growth ambitions of the key product areas within the UK.

• Creation of culinary based applications using the full product portfolio
• Development of concepts for in-person and virtual customer inspiration presentations and product demonstrations
• Building strong relationships with key customers in the Food service and Retail Bakery channels to ensure the Rich portfolio is utilised in current and future development
• Collaboration with Executive Chefs on the co-development of innovative culinary concepts in customer development centres
• Track global & local culinary trends to provide creative recommendations to fill the customers innovation pipeline
• Support customers by problem solving recipe-based issues
• Work closely with the Commercial Team to ensure that the product range meets key culinary customer requirements
• Creation of recipe-based content for customer menus including photography and video
• Plan, manage and deliver new product recipes in line with key customer expectations
• Understand complexity of recipe and assembly as it relates to the manufacturing line as well as the impact of the cost structure of the overall product
• Influence customer briefs based on cost model and customer needs
• Work with the category team to understand market trends, partnership options and translate new product propositions into viable products for our customers
• Support completion of customer submission forms
• Understand how the product performs in different applications
• Present new product concepts internally and to customers, including live streams online and via social media
• Expect to work with customers up to 2/3 days per week
• Responsible for supporting relationships with key customer touch points to make Rich UK a preferred partner.

Critical

• Experience as a Chef or Development chef, with a minimum of 5 years’ experience within a food manufacturing or Food service environment
• Culinary recipe development
• Presenting and influencing customers

Desirable

• Bakery or related experience
• Degree educated or equivalent in a food discipline
• Product launch process management experience
• Social media skills including presenting on live streams

Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.