Climbing Wall Attendant - Andover YMCA

General Function

Under the direction of the Program Director/Senior Program Director, the Climbing Wall Attendant will prevent accidents before they occur and promote the general safety and protection of climbers at all times.

• Minimum age of 18
• Relevant climbing wall experience

• Must be able to frequently perform the following physical activities at a certification-level required for climbing wall attendants; climb, bend, stoop, kneel, twist, reach with hands, sit, stand for extended periods of time, walk, lift and carry up to 75 pounds, communicate verbally and have adequate hearing
• Must be able to visually see all sections of an assigned zone or area of responsibility
• Must possess ability to remain alert and maintain concentration for long periods of time to ensure safety of climbers
• Must possess ability to make independent and sound decisions in a rapidly changing environment
• Must be able to show initiative in the absence of supervision
• Must be able to relate to and work with diverse groups of people in a friendly and consistent manner
• Must be able to handle questions/concerns and resolve conflicts in a courteous and professional manner
• Must maintain a neat and professional appearance

• Commitment to the YMCA mission, vision and values
• Must attend New Employee Orientation within 30 days of hire
• Complete and pass an in-branch training by Climbing Wall Instructor, First Aid and Initial and Annual Skills Verification in accordance with Conditions of Employment
• Understand and abide-by all policies and procedures as set forth by the association
• Work a schedule that reflects the needs of the branch

• Belaying climbers in a controlled and safe manner.
• Monitoring activities and participants in the climbing area and enforcing all climbing policies and administrative duties.
• Verifying all climbers and/or guardians have completed the appropriate Climbing Wall Release Form.
• Verifying those who belay at Climbing Wall are YMCA belay certified and wearing their YMCA belay card; challenging any belayer who is not wearing a card or is belaying in an unsafe manner.
• Verifying all climbers using the Auto Belays are under the supervision of a YMCA Climbing Wall Attendant or current belay-card approved person.
• Following and enforcing all Belay Guidelines, YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
• Responsible for positively correcting any unsafe wall activity immediately every time it occurs.
• Being knowledgeable and prepared to implement emergency procedures immediately.
• Reporting all incidents/accidents on the appropriate form as required and provide to supervisor within 24 hours of event.
• Following all climbing wall opening and closing procedures; daisy-chaining the ropes, anchoring to floor anchors, securing/locking auto belays and putting all equipment away at the end of shift.
• Following equipment inspection guidelines and follow procedures for the repair/removal of damaged/worn equipment.
• Reporting any facility or equipment irregularities, unsafe conditions or feedback to supervisor in writing.
• Responsible for cleanliness and neatness of the climbing wall area.
• Maintaining records as required (i.e. climber and rope usage logs, weekly maintenance).
• Maintaining effective, positive relationships with the members, participants, volunteers and staff .
• Maintain prompt hours and follow established procedures for absences.
• Attending all required training sessions and scheduled meetings.
• Supporting Strong Community Campaign fundraising.
• All other duties as assigned.

Ensuring a safe, fun-filled and enjoyable climbing wall environment.