Crew Scheduler, Administrative​/Clerical

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Trans Medics Crew Schedulers play a critical role in the 24/7 Transplant Logistics Command Center located in Andover, MA. Utilizing deep knowledge of aviation and internal processes, this position is responsible for the effective scheduling of flight crew members, ensuring compliance with regulatory requirements, maintaining operational efficiency, and supporting a high level of customer service. Their ability to manage complex scheduling demands ensures maximum fleet utilization and operational readiness.

This behind-the-scenes coordination is essential to the success of each life‑saving mission.

This role requires strong problem‑solving abilities, attention to detail, and effective communication skills, along with the ability to perform well in a fast‑paced, dynamic environment. Crew Schedulers typically work approximately 15 twelve‑hour shifts per month on a rotating schedule: 4 days on, 3 days off, followed by 3 days on, 4 days off. This schedule includes nights, weekends, and holidays.

• Develop and maintain flight crew schedules using myairops and related systems.
• Monitor, audit, and verify legality and FAR 135 compliance as well as TMDX policies & procedures.
• Continual system audits to ensure cost and crewing efficiencies.
• Identify recurring trends or issues that may affect scheduling and elevate appropriately to leadership.
• Anticipate and proactively resolve operational disruptions; develop and communicate recovery plans to Operations Managers.
• Ensure continuous coverage by utilizing crews efficiently and day‑to‑day tracking of their attendance.
• Notify flight crew members of any schedule changes in a timely and professional manner.
• Collaborate with Scheduling, Crew Support, Training, and other departments and their leadership to ensure smooth operations.
• Continual system audits and schedule adjustments to maintain peak efficiency and minimize operational impacts.
• Manage schedule‑related logistics, including time‑off requests, travel coordination for training, and sick call coverage.
• Verify applicable pay components, including per diem, in accordance with company policy.
• Provide excellent customer service and accurate policy, procedural, and regulatory guidance to crew members.
• Perform additional duties as assigned by leadership.

This position will not have management responsibilities.

• General office environment sitting for extended periods at a computer.
• Use hands and fingers for typing and operating equipment.
• Have good vision and hearing to communicate with staff.
• Possess basic organizational skills to manage complex schedules.

• High school diploma.
• Prior experience in Part 135 operations or aviation industry required.

• Associate’s Degree
• Strong personal and work ethics along with a high level of integrity.
• Working knowledge of FAA regulations related to Part 91/135 operations.
• Strong interpersonal, organizational, and leadership skills.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines.
• Must be self‑motivated, detail‑oriented, and capable of working both independently and as part of a team.
• Strong decision‑making, abstract thinking, and problem‑solving abilities.
• Excellent verbal and written communication skills delivered with professionalism.
• Proficient in basic math calculations, including decimals, time conversions, as well as a 24‑hour clock format, and UTC.
• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint), SharePoint, and internet navigation.
• Proficiency in using industry‑specific software and tools with the aptitude to learn new software.
• Familiarity with travel management systems such as AmTrav or similar platforms.

Every Organ Wasted is a Life Not Saved. Trans Medics, Inc. is a commercial‑stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant…