Service Segment Mgr Level 1

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

We are seeking a Service Segment Mgr Level 1 to support our office in Andover, Massachusetts.

• Follows established guidelines and procedures to develop support plans on simple product families.
• Represents services on product core teams and provides service requirements into product development.
• Sets product service metric goals, monitors product support business performance and identifies when corrective action is required.
• Collaborates with regions/WW regarding service and support planning, implementation and performance.
• Reports on business performance.

• Typically 1+ years experience in directly related business.
• Typically first level university degree or equivalent work experience.

• Moderate knowledge of IT and services industry
• Need basic organizational, analytical and communication skills.

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note:

This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America:
Annual Salary USD 71,100 - 96,500 in Massachusetts The listed salary range reflects base salary. Variable incentives may also be offered.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our…