SaaS Customer Support & Success Specialist
Listed on 2026-11-04
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Reynolds and Reynolds, in partnership with TSD Mobility Solutions, is seeking a Customer Service Specialist to support our SaaS platform. You will assist clients by troubleshooting navigation, software usage, and connectivity issues, via phone and email, while documenting interactions in our ticketing system.
The role offers in-office weekday hours with shift options and opportunities to mentor teammates, learn about products, and grow within the company.
This is a genuine opportunity to take on the SaaS Customer Support & Success Specialist role at REYNOLDS & REYNOLDS CO.
Join REYNOLDS & REYNOLDS CO and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the SaaS Customer Support & Success Specialist role at REYNOLDS & REYNOLDS CO, based in Andover, MA, United States.
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