UX Researcher

Senior Design Researcher

Schneider Electric’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On
.

We are driving digital transformation by integrating the most advanced energy and automation technologies. We connect products, control platforms, software, and services throughout the lifecycle of our customers’ activities to the cloud for integrated management of residential housing, commercial buildings, data centres, infrastructures, and industry.

Schneider Electric is seeking a design professional with expertise in user experience research and strategy. This individual will report to the digital design director for industrial products within the global design organization. Our mission is to oversee digital design across Schneider Electric, infuse design culture into the company, and scale these efforts through systems and collaboration. We create consistent, enjoyable, and memorable experiences with meaningful outcomes around sustainability, decarbonization, and optimizing the switch renewable energy.

This is design work with a purpose.

Lead digital product research efforts within Schneider Electric’s building energy and asset optimization software. Work transversely across two highly related digital energy teams to provide research best practices and mentorship to other designers, product managers, and innovation experts while surfacing opportunities for strategic alignment. Design and conduct exploratory research stages such as defining protocols for interviews, surveys, user co‑creation sessions, and contextual inquiries.

Design and conduct evaluative research stages such as running usability studies and progressive design concept evaluations with users.

• 7+ years of experience as a design researcher.
• Bachelor’s degree in a design field, human‑computer interaction, fine arts, or equivalent experience.
• Examples of regular collaboration across business functions.
• Strong portfolio that demonstrates user‑centered design approach and process, systems thinking, emphatic storytelling, and definition of design work through development.
• Experience creating research protocols, synthesizing, and communicating findings.
• Exceptional abilities to communicate complex information in written, visual, and verbal forms.
• Comfort with ambiguity, structuring problem spaces, and complex domains & organizations.
• Portfolio of research projects demonstrating human‑centered design capabilities, design thinking approaches to problem solving, and both qualitative and quantitative methods.
• Fluent written and spoken English.
• Willing to travel 10‑20%.

…and even better:

• Master’s degree in human‑computer interaction, psychology, design strategy.
• Experience working with B2B and B2C software products.
• Experience working with and applying enterprise design systems.
• Use of Figjam, Dovetail, Maze design tools.
• Engagement in design communities and building design culture.
• Spoken French.

Competitive base pay and short‑term incentive. A comprehensive benefits package: medical (with member reward points), dental, vision, basic life insurance, Benefit Bucks (credits to apply toward benefits), flexible work arrangements, paid family leave, 401(k) + match, well‑being and recognition programs, 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. Applications are accepted on an ongoing basis until the position is filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

At Schneider Electric, we uphold the highest standards of ethics and compliance. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.