Field Service Engineer - Phoenix

This role will need to be based in the Phoenix, AZ area and requires daily in office visits to a customer site.

A Day in Your Life at MKS:

Our Global Field Service team is a diverse group of technical professionals who engage with the broadest range of customers. If you have a passion for providing best-in-class field service and a great customer experience, we invite you to join us. We are looking for a Field Service Engineer covering high tech production systems, lasers, motion stages and vacuum products of MKS Instruments.

The primary focus of this position is the support of our vacuum products for scientific and industrial applications, mainly in Phoenix, Arizona.

You Make an Impact By:

System installation, diagnose and repair of reactive gas generators, optical gas analyzers and mass spectrometry equipment and troubleshooting of electromechanical subassemblies.

Maintain operational functionality of scientific and industrial vacuum equipment.

Instruct customers in the operation and maintenance of the systems.

Serves as company interface with customer and factory on administrative and technical matters.

Determines methods and procedures on new assignments.

Other duties may be assigned and could include shift, weekend and on-call coverage.

USA and International travel is a requirement for customer support and for training on our products.

Skills You Bring:

Associate’s degree, or equivalent combination of education and experience.

Bachelor's degree and/or applicable Certification is preferred.
5+ years of related practical experience

Exceptional troubleshooting skills with new electrical, mechanical and vacuum systems

Excellent interpersonal and communication skills

Ability to assume new tasks and responsibilities, self-manage, and schedule working time with minimal supervision

High degree of proficiency of PC skills including MS office, SAP, and data analysis applications

Ability to travel up to between 20-30% of the time. This typically involves travel to a customer site during a normal business week Special

Skills and Abilities:

To perform this job successfully, an individual should have excellent communication and computer skills (MSOffice).Works with integrity, is ethical and is able to inspire the trust of others.

Strong analytic, business, interpersonal, and communication skills

Motivated, self-driven, positive approach to problem solving.

Ability to succeed in a fast-paced, rapidly changing, high tech environment.

Experience with Semiconductor equipment would be an advantage.

Ability to travel internationally in support of MKS Instruments installations and applications, as well as training on our products, may be required. Primary consideration will be given to US Citizens and US Green Card Holders as this is a requirement to support certain customers

Physical Demands:

Perform activities such as sitting, standing, or typing for extended periods of time

Must be able to lift up to 50 lbs.

Regularly requires good manual dexterity and coordination

Compensation and Benefits:

Salary Pay Range: $80, per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Bonus:
This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock…