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Assistant Residential Manager - Department

Job in Andover, Essex County, Massachusetts, 05544, USA
Listing for: Bridgewell
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Assistant Residential Manager 3 - Department 220

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We’re committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities.

Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities Mission

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary

The Assistant Residential Manager 3 will oversee the daily operation of a residential home or day program for individuals with disabilities. They will provide direct care support as needed and additional coordination of program duties as requested. Individuals in Level 3 programs may require moderate to considerable physical assistance or accommodation. Specialized training will enhance supervision or interventions to address multiple disabilities, including behavioral support or enhanced medical care.

Staff will develop, implement, and supervise training, case management requirements of individuals, and participation in general duties.

Schedule

Tuesday-Thursday 1:00PM-9:00PM, Friday 3:00PM-11:00PM, Saturday 9:00PM-5:00PM (40 Hours)

Essential Duties and Responsibilities
  • Lead staff to ensure that performance standards are upheld and that all individuals are working following agency requirements, mission, goals, and principles.
  • Provide leadership to all staff by creating a positive work climate and creating a cohesive team environment. Communicate with on-call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns, or general needs of the program in the absence of an on-site manager.
  • Ensure that services and documentation are maintained according to DDS, DMH, Mass Health, HUD, DPH, CARF, and all applicable regulatory standards as well as Bridgewell's policies and procedures.
  • Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.
  • Oversee all medical, clinical, and financial needs of the individuals by identifying needs and securing appropriate services as needed.
  • Transport individuals as needed to and from medical, recreational, and other activities outside the program.
  • Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
  • Monitor petty cash and maintain spending within allowed budgetary limits.
  • Provide interim coverage during PD absence as directed by and with the support of the Residential Supervisor or any other interim member of program management assigned to the facility.
  • Maintain core training certifications including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
  • Other duties as assigned.
  • Required Education/Experience
  • Must have a high school diploma or GED.
  • DSP Certification, Associate or Bachelor's degree in a related field preferred.
  • Minimum of one year of experience working with people with developmental or psychiatric disabilities. Experience with individuals who may have significant behavioral or medical concerns is required.
  • Demonstrated ability to lead staff or act as shift leader, coordinate documentation flow as required, and interface with management or nursing staff as required.
  • Required Skills/Knowledge
  • Demonstrated ability to develop and foster positive relationships.
  • Excellent written and oral communication skills so that the writing of required documents is clear and articulate.
  • Excellent organizational and problem-solving skills.
  • Valid driver's license and one year of…
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