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Sr. Technical Instructor/Sr. Instructional Designer
Job in
Andover, Essex County, Massachusetts, 05544, USA
Listed on 2026-01-12
Listing for:
Watts Water Technologies
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Digital Media / Production
Job Description & How to Apply Below
Hybrid locations:
North Andover, MAtime type:
Full time posted on:
Posted 5 Days Agojob requisition :
**** We’re Watts. Together, we’re reimagining the future of water.
**** We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
*
* What we do:
** For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
** PRINCIPAL
RESPONSIBILITIES AND DUTIES:
*** Define / develop new and revise existing training curricula for use in instructor-led, e-Learning, or mobile scenarios and interface with technical writers, product engineers, technical support, sales, marketing, and manufacturing personnel as necessary to source information, data, graphics, materials, etc. (25%) - Designer
* Conduct training on a wide variety of Watts Water Technologies products. (40%) - Instructor
* Partner with internal and external personnel to identify, understand, and resolve customer issues to ensure the delivery of the best possible training solution. (10%) - Designer
* Ensure training equipment, supplies, and facilities are fully operational and consistent with Watts Water Technologies quality standards and customer expectations; perform equipment maintenance / upgrades as scheduled or required. (5%) - Designer
* Mentors / trains other Technical Instructors / Instructional Developers to ensure Watts Water Technologies training is of the highest quality possible. (10%) - Designer
* Assist with development of training program policies, procedures, standards, and templates. (5%) - Designer
* May lead and direct the work of others to complete instructional design projects. (5%) - Designer
** EMPLOYEE
CORE COMPETENCIES:
*** We are committed to attracting and managing the best talent globally. We seek to attract and promote employees who demonstrate an ability and willingness to:
* 1.
Collaborate across work groups
2.
Communicate effectively 3.
Initiate positive change 4.
Drive for results 5.
Deliver high-quality work 6.
Focus on the customer
*
* EDUCATION:
*** Requires a bachelor's degree or equivalent (e.g., Military School Instructor).
* Proficiency with current PC applications / office environment
** MANAGEMENT:
** This position has no direct reports
** EXPERIENCE AND
REQUIRED SKILLS:
*** Instructor or Instructional Design / training development experience for construction / mechanical engineering projects / systems
* Minimum of 6
-10 years’ experience as a technical instructor / technical course developer / instructional designer
* Deep understanding of plumbing systems, backflow prev enters, various types of control valves, pressure regulators, etc.
* Travel (35%) – Will be required to travel to field locations to develop or conduct training
* Experience with one of the following applications required;
Articulate, Captivate, and / or Adobe
* Experienced with using Microsoft PowerPoint and other Microsoft Office tools
* Proficient in the use of Instructional Design Methodology (ADDIE) highly desirable
** Watts in it for you**:
*** Please note that the following
** benefits apply only to permanent roles and do not apply to internship roles.
**** Competitive compensation based on your skills, qualifications and experience
* Comprehensive medical and dental coverage, retirement benefits
* Family building benefits, including paid maternity/paternity leave
* 10 paid holidays and Paid Time Off
* Continued professional development opportunities and educational reimbursement
* Additional perks such as fitness reimbursements and employee discount programs
* Learn more about our benefit offerings here:
** How we work:
** At Watts, our culture is team-oriented…
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