Business Process Analyst​/Salesforce Administrator

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Aras is a leader in product lifecycle management (PLM) and digital thread solutions. As one of the fastest growing PLM companies, our technology enables the rapid delivery of flexible solutions built on a powerful digital thread backbone and a low-code development platform.

Our platform and PLM applications connect users in all disciplines to critical product data and processes across the lifecycle and throughout the extended supply chain. The world’s largest manufacturers are leveraging Aras Innovator to manage their complex product life cycles to improve production timelines, meet and exceed revenue growth targets, and accelerate innovation.

• Maintain and optimize data structures for Contacts, Leads, Campaigns, and custom marketing objects.
• Conduct regular audits to ensure data cleanliness and compliance with privacy regulations (e.g., GDPR, CCPA).
• Implement deduplication strategies and manage data imports/exports using tools like Data Loader.

• Customize Salesforce objects, fields, page layouts, record types, validation rules, and flows.
• Build and maintain reports and dashboards to support marketing KPIs and campaign performance tracking.
• Manage user roles, profiles, permission sets, and sharing rules specific to marketing teams.

• In partnership with marketing ops, support and maintain integrations between Salesforce and marketing platforms (Demand Base, Marketo, Outreach, etc).
• Collaborate with IT, Marketing Ops and external vendors to troubleshoot and enhance integration workflows.

• Provide day-to-day support for GTM users, resolving issues and answering platform-related questions.
• Develop and deliver training materials and sessions for new features and best practices.
• Promote platform adoption and ensure alignment with marketing goals.

• Partner with Marketing, Sales, and Rev Ops teams to gather requirements and translate them into scalable Salesforce solutions.
• Stay current with Salesforce releases and recommend enhancements aligned with business needs.
• Participate in building out a Sales Technology Roadmap that brings new innovations, capabilities and insights to our Sales and BDR teams

• BA/BS degree
• Salesforce Sales Cloud Administrator (or Advanced Administrator) certification
• 5+ Years Salesforce Administration experience for a Technology company
• Proficient in click-to-configure functionality such as Process Builder, Flow, Workflow Rules, creating new fields, objects, etc.

• Experience working with a Software SaaS business
• Knowledge of and experience working with Salesforce CPQ
• Proven success in providing end-user support and issue resolution to enhance and optimize Salesforce
• Demonstrated ability to clarify, manage and prioritize several deliverables
• Proven organizational skills
• Demonstrates strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions and quality results
• Demonstrated ability to problem solve and find answers to complex issues
• Customer Focused - personally demonstrated that both external and internal customers are a high priority by identifying and responding to their needs in a timely and efficient manner.
• Initiative - Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact.
• Innovative Thinking - Embraces and champions new ideas and encourages others to do likewise.
• Demonstrates a sense of urgency and takes initiative

This is a FT hybrid position reporting to our Andover, MA office. Applicants must be willing to come into the office at least twice per week (Wednesday & Thursday).

We were recognized as a leader in The Forrester Wave:
Product Lifecycle Management for Discrete Manufacturers, Q3 2025.

With over 700 employees in 11 countries, we’re looking to add to our incredible team. If you’re passionate about helping develop next generation product innovation, we encourage you to apply!

• Flexible paid time off to recharge when you need it, plus company-paid holidays and a dedicated Global Wellness Day.
• A 401(k) plan with company match to help you invest in your future.
• Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.
• Company-paid life insurance, as well as short- and long-term disability coverage for added peace of mind.

Aras is an Equal Opportunity Employer.