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Information Technology Field Technician
Job in
Andover, Essex County, Massachusetts, 05544, USA
Listed on 2026-01-01
Listing for:
Pomeroy
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Responsibilities
- Provides on-site client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- 3+ years of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS365
- Lift and carry up to 40lbs
- Walk up Kiosk support
- Vending and Locker resupply
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