Desktop Support in Andover, Massachusetts
Listed on 2026-01-01
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IT/Tech
IT Support, Systems Administrator
Desktop Support in Andover, Massachusetts
Role at Virtual Service Operations
Opportunity
Virtual Service Operations is searching for highly motivated individuals to join our growing team in Andover, Massachusetts.
Key responsibilities include:
- Provide Workstation Software Break Fix support
- iMac – PC Install, Moves, Adds and Changes
- Image Loads
- Asset Recovery and Asset tagging
- Printer Support and Client Center (Tech Bar) Support
- IT Service Management Updates
- Other Client Support duties as needed to maintain workstation operations and customer satisfaction
Qualifications
- Previous working experience in Desktop Support desired; training provided for entry-level hires
- Knowledge of PC Imaging
- Experience with change management and incident management
- Experience with tools such as Service Now, Bomgar, Lap Link and Secure Disk Wipe
Preferred Qualifications
- Certified Dell Technician
- Expertise in Inventory Control
Requirements
- Must be within driving distance of Andover, Massachusetts and willing to work onsite
- U.S. citizenship required due to government contract
- Must be able to lift up to 40 lbs and stand/walk for extended periods
- Must be able to walk up and down stairs or ramps, kneel and work under desks or in confined spaces
- Compliance with drug testing requirements
What is Important to Us
- Excellent communicator in writing and speaking
- Ability to work independently and value teamwork
- Excellent problem-solving skills
- Looking for a job with regular performance appraisals and career advancement opportunities
- Seeking a community of virtue-centered co-workers and clients
What we offer you
As part of VSO, you will be part of a virtue-centered team that values work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm with deep partnerships with IT services leaders such as AWS, IBM, Microsoft and others. For more information, visit
Salary
$17.00/hr – $25.00/hr
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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