Services Process Designer

Services Offer Process Designer Schneider Electric has an opportunity for a Process Designer within our NAM Services Hub.

Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. Our 155,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.  

Great people make Schneider Electric a great company. What do you get to do in this position? You will play an instrumental role in the development of new and legacy Service offerings, working with Global Chapter teams, NAM Hub squads, and country execution teams to define and document the detailed E2E process architecture and data flow, and identify critical process or data bottlenecks / issues to resolve for successful Services Offer development and end to end execution.

The initial focus will be specific to the US ecosystem and the required localization of the global process as defined by the Process Standardization, Digitization and Tools Chapter. You will detail technical use case requirements for marketing and execution teams, communicate and advocate for these requirements with all relevant stakeholders, especially the Product Owner(s), Offer Design leader(s), and Offer Data Deployment and Launch Leader(s).

You will support the architectural aspects of all application projects in peer IT portfolios, and direct the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options throughout the solution lifecycle. You will develop and execute a Continuous Improvement process which targets process and data inefficiencies, and work with the Product Owner and Offer Design Leader to continuously incorporate findings into the long-term solutions roadmap.

You will communicate the solutions architecture to all key execution stakeholders and collaborate and coordinate with existing domain architects in the formalization and adoption of digital, data and process standards and best practices. You will champion a structured approach to services solutions execution, and the adoption of architecture and standards methodologies and best practices. You will work closely with the squad team members to ensure key requirements are successfully implemented into new offer designs, and to validate that requirements have been accurately achieved through the development of test requirements to be implemented by the test and validation teams.

You will work closely with the Offer Commercialization and Industrialization squad members to ensure required Commercial viability and Scalability thresholds can be met as aligned with the offer readiness framework.

You will contribute to and validate metrics to quantify the overall value of offers, and collaborate in development of measurement mechanisms to enable continuous improvement of offers

You will effectively organize and manage solutions architecture deliverables and their execution

Qualifications We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.  This job might be for you if you have/are: A Bachelor's degree in Engineering, Business, or a related fieldA minimum of eight years’ experience in R&D, Engineering, or a related fieldA strong understanding of data federation framework and data stewardship complexities

Experience with solutions architecture mechanisms across hardware/software platforms and…