Supply Planning Manager

Supply Planning Manager at Trans Medics, Inc.

The Manager, Supply Planning is a key leadership role within the Supply Chain & Operations organization, responsible for ensuring world-class customer fulfillment and optimized supply availability across all Trans Medics operations. This position drives alignment between supply, demand, and order execution to deliver exceptional service levels and efficient inventory management.

The Manager will play a critical role in executing the Sales & Operations Planning (S&OP) process, leading a team focused on ensuring product availability, customer satisfaction, and continuous process improvement across systems, communication, and operational execution.

• Lead and develop a high‑performing team of Supply Chain Planners.
• Establish clear objectives, KPIs, and accountability for both planning and fulfillment functions.
• Act as the primary liaison between Commercial, Operations, Logistics, and Quality teams to align supply and customer commitments.
• Drive continuous improvement and system enhancements across ERP and related tools to enable scalable, data‑driven operations.
• Supply Planning Responsibilities:
  • Oversee finished goods inventory strategies to ensure optimal deployment across the Trans Medics network and field locations.
  • Manage master resource planning, capacity planning, and safety stock levels to maintain high service levels with minimal excess.
  • Contribute to the Integrated Business Planning (IBP/S&OP) process, ensuring accurate supply plans, clear visibility to constraints, and timely communication of changes.
  • Maintain and continuously refine tools and metrics to improve supply visibility and decision‑making.
  • Collaborate with Procurement, Site Level Production Planning, Manufacturing, and Logistics to anticipate capacity requirements, resolve constraints, and drive execution of supply plans.
  • Generate and review 24‑month regional supply plans and related KPIs to ensure readiness for commercial and clinical needs.
• Operational Leadership:
  • Lead the coordination and communication of fulfillment activities across internal functions to ensure transparency, efficiency, and adherence to timelines.
  • Serve as the central liaison between Commercial, Operations, and Field teams to align on order priorities, delivery commitments, and product returns.
  • Ensure ERP data accuracy to provide real‑time visibility into order and inventory status for stakeholders.
  • Proactively manage fulfillment risks and drive timely resolution of any issues impacting customer or operational commitments.
  • Develop and monitor service‑level KPIs, using insights to improve processes and system workflows.
  • Drive continuous improvement across fulfillment and communication processes to support a consistent, high‑quality internal customer experience.
• Process Improvement & Systems:
  • Champion process and data standardization across planning and customer service workflows.
  • Collaborate with IT and cross‑functional partners to enhance ERP and reporting systems for improved visibility and automation.
  • Foster a culture of continuous improvement through data‑driven analysis, feedback loops, and best practice sharing across teams.

• Have at least 2 direct reports.

• Work in an office environment.
• Standing, walking, or sitting for extended periods.

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field.
• 5+ years of experience in supply chain operations, including a planning or customer service leadership role.
• Demonstrated experience managing supply and customer service functions in a fast‑paced or regulated environment (medical device or pharmaceutical preferred).
• Strong ERP system experience and advanced Excel skills.
• Excellent written and verbal communication skills with proven ability to collaborate across multiple functions.
• Strong analytical and problem‑solving capabilities with attention to detail and a process‑oriented mindset.

• APICS or other supply chain certification.
• Experience with S&OP / IBP processes.
• Power BI or Tableau reporting experience.
• Demonstrated success in leading process…