Care Team Manager - Group Home

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Company

Summary:

Beacon is a successful national private‑equity backed behavioral health company providing residential‑based services and supports to children and adults with intellectual and developmental disabilities, severe mental illness, autism, and high‑acuity behaviors. All activities related to this position must be delivered in compliance with company policies, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of community mental health agencies and other regulatory bodies.

Employees are expected to align with the organization’s goals and mission and act in accordance with its “I CARE” core values:
Integrity, Compassion, Advocacy, Respect, and Excellence.

• Always be compliant with all company and regulatory policies and procedures.
• Operate assigned home(s) to ensure company goals including meeting or exceeding budgets and clinical effectiveness set by the company and/or customers.
• Support and supervise assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to provide high‑quality care.
• Maintain assigned home(s) and ensure good working order of facilities, systems, and furnishings.
• Assign repairs and maintenance duties to staff when possible; contact the Beacon maintenance department or supervisor for facility maintenance issues.
• Assist the direct supervisor with contracting approved services and evaluate contractors’ performance.
• Maintain cleanliness of assigned home(s) and vehicle(s) by developing daily duties for all employees for each shift.
• Communicate daily with the direct supervisor.
• Manage on‑call responsibilities and report on‑call hours as needed.
• Review or send important topics to the direct supervisor for monthly home meetings, prepare meeting rooms, and schedule staff.
• Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions.
• Collaborate with Beacon leadership and functional areas to improve care quality, compliance, and employee performance.
• Maintain professional conduct and enforce the same from home staff when on duty.
• Perform other duties as assigned or established by the company.

• Contact the direct supervisor if regulatory agencies, adult protective services, investigating bodies, or police arrive at the home and cooperate with investigations.
• Complete incident reports in the company electronic system and send a copy to the direct supervisor for approval; file the report in the incident record (IR) in the designated area.
• Ensure that all incident report actions, corrective action plans (CAP), and plans of correction (POC) are implemented accurately and timely.
• Assist the direct supervisor with annual documentation updates and inform them of status changes requiring updates.
• Ensure compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
• Communicate with state and local regulators openly as a respected partner.

• Collaborate with the direct supervisor, referrals, and the regional team to manage census, including leaves of absence (LOAs), to meet budgeted revenue targets.
• Provide the direct supervisor with logs and documentation supporting care and other required documentation.
• Manage payroll costs through recruitment/hiring, staff scheduling, and monitoring trends affecting costs such as no‑shows, terminations, and overtime.
• Manage the home budget, petty cash, and individual funds in accordance with company policies, ensuring timely and accurate financial reporting.
• Ensure accurate time‑and‑attendance and payroll reporting.

• Keep the direct supervisor informed of staffing changes or shortages.
• Monitor and maintain employee scheduling and time worked to align with the annual budget.
• Ensure open shifts are staffed and locate replacement staff as required.
• Oversee all residential care functions at the assigned home or…