L2 Network Engineer Offsite Standby

Contract and Conditions

• 1-year outsourced contract
• Salary: $4200-$5000 + Offsite Standby Allowance $200
• Working hours:
  
  Mon – Fri; 8:30am – 6pm
• Location:
  
  Ang Mo Kio

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Monitor activities, such as network and bandwidth usage.
• Escalate problems to the appropriate stakeholders / principals when necessary.
• Ensure generation and management of support tickets according to SLA requirements.
• Schedule and run periodic maintenance for network infrastructure at the data centre.
• Plan and manage change requests and/or maintenance activities for network operations including firmware patches.
• Ensure zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Manage Cisco Routers and Switches and perform firmware patching on network equipment.

• Minimum Diploma in Computer Science, Computer Engineering or equivalent; consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 years of experience working as a network engineer within the operations environment.
• Good grasp of technical skills (network).
• Must possess CCNA / CCNP certification.

• Past working experience in Cloud environment is an advantage.
• Good understanding and appreciation of network and system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Excellent scheduling and multitasking skills.
• Meticulous and process-oriented.
• Good, hard-working attitude with ability to work well under pressure.
• Good communication skills in English (written, spoken) to liaise with native English-speaking clients.
• Good teamwork.
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• ITIL certification will be an added advantage.
• Knowledge of Cisco, NTP, FS load balancer, Solarwinds, IXIA will be advantageous.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

(Reg No: R1332758)

Please ensure that applications sent through email are no bigger than 1

Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

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