L2 Network Engineer + Offsite Standby

• 1-year outsourced contract
• Up to $4,500 + Offsite Standby Allowance $200
• Mon
  - Fri; 8:30am - 6pm
• AMK

Network Engineer responsibilities are to:

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Responsible for monitoring activities, such as network and bandwidth usage
• When necessary, elevate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for network operations including firmware patches.
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Managing of Cisco Routers and Switches and perform firmware patching on network equipment.

• 1-year outsourced contract

• Ang Mo Kio

• Mon
  - Fri; 8:30am - 6pm

• Up to $4,500 + Offsite Standby Allowance $200

• Minimum Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 years of experience working as a network engineer within the operations environment.
• Good grasp of technical skills (network)
• Must possess CCNA / CCNP certification

• Past working experience in Cloud environment is an advantage
• Good understanding and appreciation of network and system design
• Keen sense of urgency for service performance issues
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken) to liaise with native English-speaking clients.
• Good Teamwork
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• ITIL certification will be an added advantage.
• Good knowledge of following products will be advantageous:
  Cisco, NTP, FS load balancer, Solarwinds, IXIA

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.