ICT AV Executive | School

• Assist the ICT Manager in the management of school-owned and student-owned ICT devices, including asset loan & return, apps installation and basic troubleshooting & device restoration.
• Assist in supervising Desktop Engineers (DEs) to provide technical support and advice to staff and students, including laptop issues, resetting of passwords, etc.
• Support the procurement of ICT equipment and liaison with external vendors.
• Support the management of ICT-related accounts and password reset matters.
• Support HOD/ICT and ICT Manager in the updating of the official School Website

• Work closely and coordinate with HOD/ICT, ICT Manager and external vendors for procurement, installation and maintenance of AV equipment. 2-2
• Manage the operation and maintenance of equipment in the Media Studio, as well as support the running of programmes in the studio.
• Conduct stock-take quarterly for AV equipment in the school and report loss or damages to HOD/ICT and ICT Manager.
• Help teachers set up or troubleshoot AV equipment for all teaching and learning purposes.
• Provide AV support for face-to-face and virtual school events and activities, including Speech Day, CNY concert, Parent-Teacher Conferences, weekly assemblies etc.
• Assist teachers-in-charge of the Media Club CCA in logistical and technical matters.
• Manage and update the TV Messaging System.
• Take photos of new staff and students, and during school events when necessary. Assist with the editing and processing of the photos for publication.

• Conduct training for students on ICT tools related to the school's Digital Education Programme.
• Conduct training for teachers on use of ICT devices and apps.

Duties listed above are not exhaustive and candidate will be required to perform any other ICT-related duties as assigned by the School Leaders, HOD/ICT, SH/Digital Learning and ICT Manager.