Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Cashier role at Kroger.
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at check lanes.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay updated on current, upcoming, seasonal, and special ads.
- Comply with all food safety regulations and guidelines.
- Reinforce safety programs, identify unsafe conditions, and notify management.
- Perform preventive maintenance and report equipment issues.
- Create a welcoming environment, assisting customers with product questions.
- Follow all applicable laws and company policies.
- Work effectively in high-paced, stressful environments and manage conflicts cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
From one small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to diversity, innovation, and creating positive experiences for our customers and communities.
We value people who are caring, purpose-driven, and eager to learn. Whether seeking part-time work or a new career, join us to be part of the Kroger family!
What You’ll Receive From Us
- Comprehensive healthcare, including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support, including free counseling and financial coaching.
- Employee discounts on various products and services.
- Tuition reimbursement up to $21,000 through our Continuing Education program.
- Opportunities for growth via training and diverse career paths.
For more info, visit our Benefits Page.
Seniority level- Entry level
- Part-time
- Other
- Retail
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