Assistant Store Manager - Tommy Hilfiger Armada

Design Your Future at PVH

Assistant Store Manager - Tommy Hilfiger Ankara (Armada)

PVH is the growth platform for Calvin Klein and Tommy Hilfiger. Through driving brand strength and relevance, we connect our iconic brands closer to where the consumer is going than ever before, today and into the future. Guided by our values and enabled by our scale and global reach, we drive fashion forward with one vision and one plan.

The team inside the store collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store’s reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team’s success, ensuring the store remains a destination of choice for customers seeking quality products and outstanding service.

Reporting to the District Manager/Store Manager, the Assistant Store Manager ensures store performance and optimal client experience by managing and supporting the Sales Team with training, coaching, and feedback. The role also manages back‑office, visual merchandising, stock, and omnichannel activities to achieve business goals.

• Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.
• Set daily goals for customer service to enhance overall experience, emphasizing responsiveness and satisfaction.
• Train and coach the team on standards, including customer service, product placement, and efficient time management.
• Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement.
• Provide recommendations for action based on the analysis of sales performance.
• Collaborate with the In‑Store Visual team for effective display fitting and report on visual criteria’s impact on sales.
• Provide continuous feedback on performance and support Store Manager in team recruitment and development.
• Facilitate the cascading of company content through morning briefings for the team.
• Coordinate Stock and Back Office teams to ensure optimal stock provision and mix.
• Implement measures for the safety of products in both sales floor and stockroom.
• Conduct regular stock checks and promptly communicate stock information to the team.
• Maximize sales through analytical merchandise management, utilize reports for trend analysis, and conduct daily meetings to achieve goals.

• At least three years’ experience in a similar role within a structured environment.
• Experience with RFID systems.
• Proficient use of Microsoft Excel.
• Strong organizational and collaboration skills.
• Detail oriented and highly organized.
• Fluent in English and Turkish; other languages are a plus.

• Balance – Work Smart. The flexible working model focuses on trust, connection, collaboration, and community. You’ll have the freedom to choose a hybrid setup and working hours that benefit you.
• Health & Wellbeing – Well‑being programs, premium subscription to headspace, and volunteering programs.
• Develop – PVH University provides training programs to help you continuously develop your professional and personal goals.
• Be at the forefront – Stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches while receiving employee discounts.

PVH Europe, Tommy Hilfiger, and Calvin Klein are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe in the power of all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.