Comfort Host

Monday-Friday, 7:00 a.m.

-7:00 p.m. Shifts can be up to 6 hours.

Volunteers will provide support and be a point of contact for family and friends, at the desk in the surgery waiting lobby and other lobbies in procedural areas.

• Maintain a clean and welcoming lounge area
• Answer phone
• Pass along messages and questions between patient care team and patient friends and family members - excluding clinical information and other details according to HIPPA guidelines.
• Monitor supply of coffee, Kleenex and other comfort items used by people in the waiting room
• Provide directions to additional hospital locations and services

• Comfortable using Microsoft 365 products
• Ability to use a phone
• Ability to pass a criminal and offender background check and volunteer health screening

• Successful completion of identified training modules as identified by the department
• Attend a new volunteer orientation
• Complete required annual trainings as assigned, maintain any necessary certifications or licenses, and participate as identified.