Iowa Volunteer Long-Term Care Ombudsman- Polk and counties

Here is where you can find all the ways to volunteer with programs part of The Department of Iowa Health and Human Services.

Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities.

The Office of the State Long-Term Care Ombudsman coordinates a volunteer ombudsman program, and we are actively seeking volunteers throughout the state of Iowa! After completing initial certification training, a volunteer ombudsman in our program will make regular visits to an assigned long-term care facility to help serve as a voice for residents, talking with them about their rights, empowering them, and providing advocacy.

Our volunteers are asked to spend a minimum of 3 hours per month in their assigned facility, complete monthly reports, work with long-term care ombudsman staff at the local and state levels, and complete annual continuing education to remain certified.

Visits to facilities are generally unannounced and can be made at any time, any day generally between the hours of 8am-8pm. For a volunteer who may wish to make an impact but not wish/be able to make visits to facilities, there are more administrative volunteer opportunities available on an individualized basis.

If you have a passion for helping other people, especially those most vulnerable in our state, feel free to contact us for an application!  or sltcoa.gov

18 and older

Is Wheelchair Accessible

321 E 12th St, 4th Fl
Des Moines,IA50319