Community Health Worker

Join Trinity Health as a Community Health Worker to help patients and families navigate community services and promote healthy behaviors. The position is funded by a grant from the Robert Wood Johnson Foundation and includes screening for basic human needs.

• Establish trusting relationships with patients and families while providing support and encouragement.
• Conduct intake interviews, enroll patients, and refer them to appropriate community resource programs.
• Provide ongoing follow‑up through phone calls, home visits, and other settings.
• Assist patients with applications, registration forms, and eligibility determination.
• Help patients set personal goals, attend appointments, and use transportation resources.
• Act as patient advocate and liaison with community agencies (schools, human services, health care for the homeless, hospitals, support groups).
• Document care in Data Shop and other software within 24 hours of contact.
• Attend staff meetings, trainings, and manage assigned caseload of patients.
• Maintain communication with care management staff and report progress clearly.
• Follow up continuously from initial identification through closure, ensuring coordinated care.

• High School Diploma or GED. Completion of a Community Health Worker formal training program or relevant experience preferred.
• Experience in a multi‑cultural and community‑based setting (1‑2 years preferred).
• Basic medical terminology knowledge preferred.
• Basic computer skills.
• Strong communication: listening well and using language appropriately.
• Ability to build positive relationships with public health staff and community organizations.
• Understanding of the community served and community connectedness.
• Empathy, encouragement, and motivation to support patients emotionally.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives each colleague brings. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.