ITSM Analyst: Retail Ops & Service Excellence
Listed on 2026-10-15
-
IT/Tech
IT Business Analyst
Casey’s in Ankeny, IA seeks an IT Service Management (ITSM) Analyst to drive the effective delivery, governance, and continuous improvement of IT services across our retail environment. You will partner with IT teams, business stakeholders, vendors, and service owners to align services with business needs.
The role requires 3+ years in ITSM, IT operations, or service delivery; ITIL knowledge;
Service Now/Jira Service Management experience; and strong analytics to support dashboards, audits, and
This opportunity is for the ITSM Analyst:
Retail Ops & Service Excellence role at Casey's.
Full responsibilities and requirements are described in the listing above.
Learn more about the ITSM Analyst:
Retail Ops & Service Excellence role in the description above.
We appreciate your interest in this position.
Join Casey's and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).