Frontline Software Support Analyst Public Safety Tech
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Mark
43, a provider of public safety software, is seeking a Software Support Analyst to join the team remotely in the United States. You will interact with customers, including first responders and civilian staff, to improve their experience and understanding of our products.
The role requires at least 2 years of software support experience, strong troubleshooting skills, and familiarity with Zendesk and JIRA. You may be asked to work weekends and must be able to operate on Windows and MacOS.
The following role is for a Frontline Software Support Analyst I for Public Safety Tech with Mark
43.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in IA, United States.
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