Service Technician - Class B

The Service Technician
- Class B is responsible for performing diagnostics, repair, and maintenance on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and proficient manner. This position operates with moderate supervision and is considered an experienced technician role. The Class B Technician is expected to handle a wide range of repairs, continue developing advanced diagnostics skills, and at times assist in training less experienced technicians.

This role supports shop productivity, quality workmanship, and customer uptime.

The  Major Duties and Responsibilities  listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs

Major Duties and Responsibilities Diagnostics and Repair Perform mechanical repairs on medium-duty and heavy-duty trucks

Inspect, test, and diagnose mechanical and electrical issues

Perform routine maintenance, inspections, overhauls, and component replacements

Assist with diagnosing fuel, emissions, and other complex systems

Utilize diagnostic software, OEM tools, and specialized equipment

Work Execution and Quality Complete repairs in a timely and efficient manner with attention to quality

Read and understand repair orders and follow instructions accurately

Test vehicles and components to verify proper operation after repairs

Identify additional repair needs and communicate findings

Maintain productivity standards while ensuring accurate workmanship

Team Support and Communication Communicate repair status, concerns, and updated to Shop Foreman or Service Manager Assist in training and supporting less experienced technicians when needed

Collaborate with team members to improve workflow and efficiency

Participate in shop meetings and team discussions

Maintain professional interactions with coworkers and leadership

Safety and Compliance Follow all safety policies , procedures, and OSHA requirements

Properly use and maintain tools, equipment, and personal protective equipment

Maintain awareness of environmental and safety hazards in the shop Participate in required training and certification programs

Ensure all work is performed in compliance with Company and regulatory standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge, skills, and abilities listed below are representative of those required. This position involves hands-on work in a shop environment including frequent use of tools, equipment, and machinery. Employees are required to stand, walk, bend, lift, and work in various conditions, including exposure to noise, fumes, and moving mechanical parts.

Lifting up to 50-100 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education High school diploma or GED required

Technical or diesel technology degree preferred

Intermediate computer skills required, including diagnostic software and service systems

Skills Required Strong mechanical aptitude with developing diagnostic and troubleshooting skills

Working knowledge of heavy-duty truck systems including engine, electrical, fuel, brake, and emissions systems

Ability to read and interpret repair orders, schematics, and technical manuals

Effective written and verbal communication skills

Basic mathematical skills for measurements and calculations

Problem-solving skills to address mechanical and electrical issues

Ability to use diagnostic tools, software, and shop environment

Ability to prioritize tasks and manage time in a fast-paced environment

Strong attention to detail and commitment to quality work Ability to work…